Unicode C++ Dynamics CRM: Get All Incidents (Cases) for an Account

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Returns selected data for all cases (incidents) specific to the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200)

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/incident?view=dynamics-ce-odata-9

CURL Command

curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
  -H "Accept: application/json" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -d "$select=title,prioritycode,severitycode,ticketnumber,createdon,followupby,resolveby" \
  -d "$expand=customerid_account($select=accountid,name)" \
  -d "$filter=customerid_account/accountid eq b6a19cdd-88df-e311-b8e5-6c3be5a8b200" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"

Unicode C++ Example

#include <CkRestW.h>
#include <CkStringBuilderW.h>
#include <CkJsonObjectW.h>

void ChilkatSample(void)
    {
    CkRestW rest;
    bool success;

    //  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
    bool bTls = true;
    int port = 443;
    bool bAutoReconnect = true;
    success = rest.Connect(L"my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect);
    if (success != true) {
        wprintf(L"ConnectFailReason: %d\n",rest.get_ConnectFailReason());
        wprintf(L"%s\n",rest.lastErrorText());
        return;
    }

    rest.AddQueryParam(L"$select",L"title,prioritycode,severitycode,ticketnumber,createdon,followupby,resolveby");
    rest.AddQueryParam(L"$expand",L"customerid_account($select=accountid,name)");
    rest.AddQueryParam(L"$filter",L"customerid_account/accountid eq b6a19cdd-88df-e311-b8e5-6c3be5a8b200");

    rest.AddHeader(L"OData-MaxVersion",L"4.0");
    rest.AddHeader(L"Accept",L"application/json");
    rest.AddHeader(L"OData-Version",L"4.0");
    rest.AddHeader(L"Authorization",L"Bearer DYNAMICS_CRM_ACCESS_TOKEN");

    CkStringBuilderW sbResponseBody;
    success = rest.FullRequestNoBodySb(L"GET",L"/api/data/v9.0/incidents",sbResponseBody);
    if (success != true) {
        wprintf(L"%s\n",rest.lastErrorText());
        return;
    }

    int respStatusCode = rest.get_ResponseStatusCode();
    if (respStatusCode >= 400) {
        wprintf(L"Response Status Code = %d\n",respStatusCode);
        wprintf(L"Response Header:\n");
        wprintf(L"%s\n",rest.responseHeader());
        wprintf(L"Response Body:\n");
        wprintf(L"%s\n",sbResponseBody.getAsString());
        return;
    }

    CkJsonObjectW jsonResponse;
    jsonResponse.LoadSb(sbResponseBody);

    int i;
    int count_i;

    const wchar_t *odataContext = jsonResponse.stringOf(L"\"@odata.context\"");
    i = 0;
    count_i = jsonResponse.SizeOfArray(L"value");
    while (i < count_i) {
        jsonResponse.put_I(i);
        const wchar_t *odataEtag = jsonResponse.stringOf(L"value[i].\"@odata.etag\"");
        const wchar_t *title = jsonResponse.stringOf(L"value[i].title");
        int prioritycode = jsonResponse.IntOf(L"value[i].prioritycode");
        int severitycode = jsonResponse.IntOf(L"value[i].severitycode");
        const wchar_t *ticketnumber = jsonResponse.stringOf(L"value[i].ticketnumber");
        const wchar_t *createdon = jsonResponse.stringOf(L"value[i].createdon");
        const wchar_t *followupby = jsonResponse.stringOf(L"value[i].followupby");
        const wchar_t *resolveby = jsonResponse.stringOf(L"value[i].resolveby");
        const wchar_t *incidentid = jsonResponse.stringOf(L"value[i].incidentid");
        const wchar_t *customerid_accountAccountid = jsonResponse.stringOf(L"value[i].customerid_account.accountid");
        const wchar_t *customerid_accountName = jsonResponse.stringOf(L"value[i].customerid_account.name");
        i = i + 1;
    }
    }

Sample JSON Response Body

{
  "@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(title,prioritycode,severitycode,ticketnumber,createdon,followupby,resolveby,customerid_account(accountid,name))",
  "value": [
    {
      "@odata.etag": "W/\"1161596\"",
      "title": "Faulty product catalog",
      "prioritycode": 2,
      "severitycode": 1,
      "ticketnumber": "CAS-01220-S1K8F4",
      "createdon": "2017-01-20T22:50:47Z",
      "followupby": "2015-06-04T16:15:42Z",
      "resolveby": "2015-06-05T16:15:42Z",
      "incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    },
    {
      "@odata.etag": "W/\"1161597\"",
      "title": "Maintenance information for Desktop PCs.",
      "prioritycode": 3,
      "severitycode": 1,
      "ticketnumber": "CAS-01226-D5F0K2",
      "createdon": "2017-01-20T22:50:54Z",
      "followupby": "2015-06-04T23:15:46Z",
      "resolveby": "2015-06-05T23:15:46Z",
      "incidentid": "d09e62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    },
    {
      "@odata.etag": "W/\"1161598\"",
      "title": "Need service feature question",
      "prioritycode": 1,
      "severitycode": 1,
      "ticketnumber": "CAS-01232-S7L0X4",
      "createdon": "2017-01-20T22:50:57Z",
      "followupby": "2015-06-04T16:15:49Z",
      "resolveby": "2015-06-05T16:15:49Z",
      "incidentid": "dc9e62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    },
    {
      "@odata.etag": "W/\"1161599\"",
      "title": "Product catalog requested",
      "prioritycode": 3,
      "severitycode": 1,
      "ticketnumber": "CAS-01237-H0T7F2",
      "createdon": "2017-01-20T22:50:58Z",
      "followupby": null,
      "resolveby": null,
      "incidentid": "e69e62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    },
    {
      "@odata.etag": "W/\"1161600\"",
      "title": "Product service time inquiry",
      "prioritycode": 1,
      "severitycode": 1,
      "ticketnumber": "CAS-01249-V5V2X3",
      "createdon": "2017-01-20T22:51:04Z",
      "followupby": null,
      "resolveby": null,
      "incidentid": "fe9e62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    },
    {
      "@odata.etag": "W/\"1161601\"",
      "title": "Service required",
      "prioritycode": 1,
      "severitycode": 1,
      "ticketnumber": "CAS-01256-G9B1B1",
      "createdon": "2017-01-20T22:51:06Z",
      "followupby": "2015-06-04T16:16:06Z",
      "resolveby": "2015-06-05T16:16:06Z",
      "incidentid": "0c9f62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    },
    {
      "@odata.etag": "W/\"1161602\"",
      "title": "Shipping time information resend",
      "prioritycode": 3,
      "severitycode": 1,
      "ticketnumber": "CAS-01261-N0C8H9",
      "createdon": "2017-01-20T22:51:13Z",
      "followupby": "2015-06-04T16:16:09Z",
      "resolveby": "2015-06-05T16:16:10Z",
      "incidentid": "169f62a8-90df-e311-9565-a45d36fc5fe8",
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    }
  ]
}