Returns the entire JSON record for a specific incident.
curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
-H "Accept: application/json" \
-H "OData-MaxVersion: 4.0" \
-H "OData-Version: 4.0" \
-d "$expand=customerid_account($select=accountid,name)" \
-d "$filter=incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8" \
-H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"
load ./chilkat.dll
set rest [new_CkRest]
# URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
set bTls 1
set port 443
set bAutoReconnect 1
set success [CkRest_Connect $rest "my-dynamics-domain.api.crm.dynamics.com" $port $bTls $bAutoReconnect]
if {[expr $success != 1]} then {
puts "ConnectFailReason: [CkRest_ConnectFailReason $rest]"
puts [CkRest_lastErrorText $rest]
delete_CkRest $rest
exit
}
CkRest_AddQueryParam $rest "$expand" "customerid_account($select=accountid,name)"
CkRest_AddQueryParam $rest "$filter" "incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8"
CkRest_AddHeader $rest "OData-MaxVersion" "4.0"
CkRest_AddHeader $rest "Accept" "application/json"
CkRest_AddHeader $rest "OData-Version" "4.0"
CkRest_AddHeader $rest "Authorization" "Bearer DYNAMICS_CRM_ACCESS_TOKEN"
set sbResponseBody [new_CkStringBuilder]
set success [CkRest_FullRequestNoBodySb $rest "GET" "/api/data/v9.0/incidents" $sbResponseBody]
if {[expr $success != 1]} then {
puts [CkRest_lastErrorText $rest]
delete_CkRest $rest
delete_CkStringBuilder $sbResponseBody
exit
}
set respStatusCode [CkRest_ResponseStatusCode $rest]
if {[expr $respStatusCode >= 400]} then {
puts "Response Status Code = $respStatusCode"
puts "Response Header:"
puts [CkRest_responseHeader $rest]
puts "Response Body:"
puts [CkStringBuilder_getAsString $sbResponseBody]
delete_CkRest $rest
delete_CkStringBuilder $sbResponseBody
exit
}
set jsonResponse [new_CkJsonObject]
CkJsonObject_LoadSb $jsonResponse $sbResponseBody
set odataContext [CkJsonObject_stringOf $jsonResponse "\"@odata.context\""]
set i 0
set count_i [CkJsonObject_SizeOfArray $jsonResponse "value"]
while {[expr $i < $count_i]} {
CkJsonObject_put_I $jsonResponse $i
set odataEtag [CkJsonObject_stringOf $jsonResponse "value[i].\"@odata.etag\""]
set v_resolvebykpiid_value [CkJsonObject_stringOf $jsonResponse "value[i]._resolvebykpiid_value"]
set customercontacted [CkJsonObject_BoolOf $jsonResponse "value[i].customercontacted"]
set v_accountid_value [CkJsonObject_stringOf $jsonResponse "value[i]._accountid_value"]
set prioritycode [CkJsonObject_IntOf $jsonResponse "value[i].prioritycode"]
set v_msdyn_incidenttype_value [CkJsonObject_stringOf $jsonResponse "value[i]._msdyn_incidenttype_value"]
set caseorigincode [CkJsonObject_IntOf $jsonResponse "value[i].caseorigincode"]
set modifiedon [CkJsonObject_stringOf $jsonResponse "value[i].modifiedon"]
set v_parentcaseid_value [CkJsonObject_stringOf $jsonResponse "value[i]._parentcaseid_value"]
set v_slainvokedid_value [CkJsonObject_stringOf $jsonResponse "value[i]._slainvokedid_value"]
set overriddencreatedon [CkJsonObject_stringOf $jsonResponse "value[i].overriddencreatedon"]
set isescalated [CkJsonObject_BoolOf $jsonResponse "value[i].isescalated"]
set int_paraturecasenumber [CkJsonObject_stringOf $jsonResponse "value[i].int_paraturecasenumber"]
set checkemail [CkJsonObject_BoolOf $jsonResponse "value[i].checkemail"]
set followupby [CkJsonObject_stringOf $jsonResponse "value[i].followupby"]
set ticketnumber [CkJsonObject_stringOf $jsonResponse "value[i].ticketnumber"]
set versionnumber [CkJsonObject_IntOf $jsonResponse "value[i].versionnumber"]
set v_modifiedby_value [CkJsonObject_stringOf $jsonResponse "value[i]._modifiedby_value"]
set billedserviceunits [CkJsonObject_stringOf $jsonResponse "value[i].billedserviceunits"]
set decremententitlementterm [CkJsonObject_BoolOf $jsonResponse "value[i].decremententitlementterm"]
set onholdtime [CkJsonObject_stringOf $jsonResponse "value[i].onholdtime"]
set resolveby [CkJsonObject_stringOf $jsonResponse "value[i].resolveby"]
set int_upsellreferral [CkJsonObject_BoolOf $jsonResponse "value[i].int_upsellreferral"]
set messagetypecode [CkJsonObject_stringOf $jsonResponse "value[i].messagetypecode"]
set emailaddress [CkJsonObject_stringOf $jsonResponse "value[i].emailaddress"]
set merged [CkJsonObject_BoolOf $jsonResponse "value[i].merged"]
set int_surveryparticipation [CkJsonObject_stringOf $jsonResponse "value[i].int_surveryparticipation"]
set contractservicelevelcode [CkJsonObject_stringOf $jsonResponse "value[i].contractservicelevelcode"]
set v_createdonbehalfby_value [CkJsonObject_stringOf $jsonResponse "value[i]._createdonbehalfby_value"]
set v_contactid_value [CkJsonObject_stringOf $jsonResponse "value[i]._contactid_value"]
set v_existingcase_value [CkJsonObject_stringOf $jsonResponse "value[i]._existingcase_value"]
set productserialnumber [CkJsonObject_stringOf $jsonResponse "value[i].productserialnumber"]
set v_owninguser_value [CkJsonObject_stringOf $jsonResponse "value[i]._owninguser_value"]
set int_effortnum [CkJsonObject_stringOf $jsonResponse "value[i].int_effortnum"]
set escalatedon [CkJsonObject_stringOf $jsonResponse "value[i].escalatedon"]
set v_productid_value [CkJsonObject_stringOf $jsonResponse "value[i]._productid_value"]
set followuptaskcreated [CkJsonObject_BoolOf $jsonResponse "value[i].followuptaskcreated"]
set v_ownerid_value [CkJsonObject_stringOf $jsonResponse "value[i]._ownerid_value"]
set new_actualsatisfaction [CkJsonObject_stringOf $jsonResponse "value[i].new_actualsatisfaction"]
set v_socialprofileid_value [CkJsonObject_stringOf $jsonResponse "value[i]._socialprofileid_value"]
set v_createdbyexternalparty_value [CkJsonObject_stringOf $jsonResponse "value[i]._createdbyexternalparty_value"]
set v_contractid_value [CkJsonObject_stringOf $jsonResponse "value[i]._contractid_value"]
set v_modifiedbyexternalparty_value [CkJsonObject_stringOf $jsonResponse "value[i]._modifiedbyexternalparty_value"]
set v_masterid_value [CkJsonObject_stringOf $jsonResponse "value[i]._masterid_value"]
set timezoneruleversionnumber [CkJsonObject_IntOf $jsonResponse "value[i].timezoneruleversionnumber"]
set entityimageid [CkJsonObject_stringOf $jsonResponse "value[i].entityimageid"]
set v_primarycontactid_value [CkJsonObject_stringOf $jsonResponse "value[i]._primarycontactid_value"]
set importsequencenumber [CkJsonObject_IntOf $jsonResponse "value[i].importsequencenumber"]
set v_owningteam_value [CkJsonObject_stringOf $jsonResponse "value[i]._owningteam_value"]
set routecase [CkJsonObject_BoolOf $jsonResponse "value[i].routecase"]
set blockedprofile [CkJsonObject_BoolOf $jsonResponse "value[i].blockedprofile"]
set statecode [CkJsonObject_IntOf $jsonResponse "value[i].statecode"]
set int_casecategory [CkJsonObject_stringOf $jsonResponse "value[i].int_casecategory"]
set entityimage_timestamp [CkJsonObject_stringOf $jsonResponse "value[i].entityimage_timestamp"]
set firstresponseslastatus [CkJsonObject_IntOf $jsonResponse "value[i].firstresponseslastatus"]
set traversedpath [CkJsonObject_stringOf $jsonResponse "value[i].traversedpath"]
set int_actualsatisfaction [CkJsonObject_stringOf $jsonResponse "value[i].int_actualsatisfaction"]
set v_int_associatedproduct_value [CkJsonObject_stringOf $jsonResponse "value[i]._int_associatedproduct_value"]
set v_customerid_value [CkJsonObject_stringOf $jsonResponse "value[i]._customerid_value"]
set entityimage [CkJsonObject_stringOf $jsonResponse "value[i].entityimage"]
set v_entitlementid_value [CkJsonObject_stringOf $jsonResponse "value[i]._entitlementid_value"]
set activitiescomplete [CkJsonObject_BoolOf $jsonResponse "value[i].activitiescomplete"]
set new_upsellreferral [CkJsonObject_stringOf $jsonResponse "value[i].new_upsellreferral"]
set statuscode [CkJsonObject_IntOf $jsonResponse "value[i].statuscode"]
set processid [CkJsonObject_stringOf $jsonResponse "value[i].processid"]
set v_contractdetailid_value [CkJsonObject_stringOf $jsonResponse "value[i]._contractdetailid_value"]
set int_customereffort [CkJsonObject_IntOf $jsonResponse "value[i].int_customereffort"]
set responseby [CkJsonObject_stringOf $jsonResponse "value[i].responseby"]
set v_transactioncurrencyid_value [CkJsonObject_stringOf $jsonResponse "value[i]._transactioncurrencyid_value"]
set sentimentvalue [CkJsonObject_stringOf $jsonResponse "value[i].sentimentvalue"]
set v_slaid_value [CkJsonObject_stringOf $jsonResponse "value[i]._slaid_value"]
set influencescore [CkJsonObject_stringOf $jsonResponse "value[i].influencescore"]
set v_firstresponsebykpiid_value [CkJsonObject_stringOf $jsonResponse "value[i]._firstresponsebykpiid_value"]
set utcconversiontimezonecode [CkJsonObject_stringOf $jsonResponse "value[i].utcconversiontimezonecode"]
set numberofchildincidents [CkJsonObject_stringOf $jsonResponse "value[i].numberofchildincidents"]
set incidentid [CkJsonObject_stringOf $jsonResponse "value[i].incidentid"]
set new_casecategory [CkJsonObject_stringOf $jsonResponse "value[i].new_casecategory"]
set v_owningbusinessunit_value [CkJsonObject_stringOf $jsonResponse "value[i]._owningbusinessunit_value"]
set casetypecode [CkJsonObject_IntOf $jsonResponse "value[i].casetypecode"]
set resolvebyslastatus [CkJsonObject_IntOf $jsonResponse "value[i].resolvebyslastatus"]
set createdon [CkJsonObject_stringOf $jsonResponse "value[i].createdon"]
set severitycode [CkJsonObject_IntOf $jsonResponse "value[i].severitycode"]
set exchangerate [CkJsonObject_stringOf $jsonResponse "value[i].exchangerate"]
set v_subjectid_value [CkJsonObject_stringOf $jsonResponse "value[i]._subjectid_value"]
set servicestage [CkJsonObject_IntOf $jsonResponse "value[i].servicestage"]
set description [CkJsonObject_stringOf $jsonResponse "value[i].description"]
set lastonholdtime [CkJsonObject_stringOf $jsonResponse "value[i].lastonholdtime"]
set actualserviceunits [CkJsonObject_stringOf $jsonResponse "value[i].actualserviceunits"]
set title [CkJsonObject_stringOf $jsonResponse "value[i].title"]
set v_createdby_value [CkJsonObject_stringOf $jsonResponse "value[i]._createdby_value"]
set isdecrementing [CkJsonObject_BoolOf $jsonResponse "value[i].isdecrementing"]
set v_modifiedonbehalfby_value [CkJsonObject_stringOf $jsonResponse "value[i]._modifiedonbehalfby_value"]
set customersatisfactioncode [CkJsonObject_IntOf $jsonResponse "value[i].customersatisfactioncode"]
set stageid [CkJsonObject_stringOf $jsonResponse "value[i].stageid"]
set v_kbarticleid_value [CkJsonObject_stringOf $jsonResponse "value[i]._kbarticleid_value"]
set entityimage_url [CkJsonObject_stringOf $jsonResponse "value[i].entityimage_url"]
set firstresponsesent [CkJsonObject_BoolOf $jsonResponse "value[i].firstresponsesent"]
set incidentstagecode [CkJsonObject_IntOf $jsonResponse "value[i].incidentstagecode"]
set customerid_accountAccountid [CkJsonObject_stringOf $jsonResponse "value[i].customerid_account.accountid"]
set customerid_accountName [CkJsonObject_stringOf $jsonResponse "value[i].customerid_account.name"]
set i [expr $i + 1]
}
delete_CkRest $rest
delete_CkStringBuilder $sbResponseBody
delete_CkJsonObject $jsonResponse
{
"@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(customerid_account(accountid,name))",
"value": [
{
"@odata.etag": "W/\"1161596\"",
"_resolvebykpiid_value": null,
"customercontacted": false,
"_accountid_value": null,
"prioritycode": 2,
"_msdyn_incidenttype_value": null,
"caseorigincode": 2,
"modifiedon": "2018-03-03T12:34:48Z",
"_parentcaseid_value": null,
"_slainvokedid_value": null,
"overriddencreatedon": "2018-03-03T12:34:48Z",
"isescalated": false,
"int_paraturecasenumber": null,
"checkemail": false,
"followupby": "2015-06-04T16:15:42Z",
"ticketnumber": "CAS-01220-S1K8F4",
"versionnumber": 1161596,
"_modifiedby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"billedserviceunits": null,
"decremententitlementterm": true,
"onholdtime": null,
"resolveby": "2015-06-05T16:15:42Z",
"int_upsellreferral": false,
"messagetypecode": null,
"emailaddress": null,
"merged": false,
"int_surveryparticipation": null,
"contractservicelevelcode": null,
"_createdonbehalfby_value": null,
"_contactid_value": null,
"_existingcase_value": null,
"productserialnumber": null,
"_owninguser_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"int_effortnum": null,
"escalatedon": null,
"_productid_value": "3509d8af-7bc3-e411-80df-fc15b42886e8",
"followuptaskcreated": false,
"_ownerid_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"new_actualsatisfaction": null,
"_socialprofileid_value": null,
"_createdbyexternalparty_value": null,
"_contractid_value": null,
"_modifiedbyexternalparty_value": null,
"_masterid_value": null,
"timezoneruleversionnumber": 0,
"entityimageid": null,
"_primarycontactid_value": null,
"importsequencenumber": 124,
"_owningteam_value": null,
"routecase": true,
"blockedprofile": false,
"statecode": 0,
"int_casecategory": null,
"entityimage_timestamp": null,
"firstresponseslastatus": 1,
"traversedpath": null,
"int_actualsatisfaction": null,
"_int_associatedproduct_value": null,
"_customerid_value": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"entityimage": null,
"_entitlementid_value": null,
"activitiescomplete": false,
"new_upsellreferral": null,
"statuscode": 1,
"processid": "0ffbcde4-61c1-4355-aa89-aa1d7b2b8792",
"_contractdetailid_value": null,
"int_customereffort": 121590000,
"responseby": null,
"_transactioncurrencyid_value": null,
"sentimentvalue": null,
"_slaid_value": null,
"influencescore": null,
"_firstresponsebykpiid_value": null,
"utcconversiontimezonecode": null,
"numberofchildincidents": null,
"incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
"new_casecategory": null,
"_owningbusinessunit_value": "c4106190-c81e-e811-a980-000d3a192e9a",
"casetypecode": 2,
"resolvebyslastatus": 1,
"createdon": "2017-01-20T22:50:47Z",
"severitycode": 1,
"exchangerate": null,
"_subjectid_value": "191de3d1-21d5-e411-80eb-c4346bad3638",
"servicestage": 0,
"description": null,
"lastonholdtime": null,
"actualserviceunits": null,
"title": "Faulty product catalog",
"_createdby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"isdecrementing": false,
"_modifiedonbehalfby_value": null,
"customersatisfactioncode": 3,
"stageid": "92a6721b-d465-4d36-aef7-e8822d7a5a6a",
"_kbarticleid_value": null,
"entityimage_url": null,
"firstresponsesent": false,
"incidentstagecode": 1,
"customerid_account": {
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"name": "Fourth Coffee"
}
}
]
}