Tcl Dynamics CRM: Create a Phone Call

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Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

Tcl Example

load ./chilkat.dll

set rest [new_CkRest]

#  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
set bTls 1
set port 443
set bAutoReconnect 1
set success [CkRest_Connect $rest "my-dynamics-domain.api.crm.dynamics.com" $port $bTls $bAutoReconnect]
if {[expr $success != 1]} then {
    puts "ConnectFailReason: [CkRest_ConnectFailReason $rest]"
    puts [CkRest_lastErrorText $rest]
    delete_CkRest $rest
    exit
}

set json [new_CkJsonObject]

CkJsonObject_UpdateString $json "subject" "Sample Phone Call 123"
CkJsonObject_UpdateString $json "phonenumber" "3125551920"
CkJsonObject_UpdateString $json "description" "Sample phone call created using the Chilkat Rest API"
CkJsonObject_UpdateString $json "scheduledend" "2018-04-29T11:56:21Z"
CkJsonObject_UpdateString $json "\"regardingobjectid_account@odata.bind\"" "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)"
CkJsonObject_UpdateNumber $json "actualdurationminutes" "25"
CkJsonObject_UpdateBool $json "directioncode" 1
CkJsonObject_UpdateString $json "phonecall_activity_parties[0].\"partyid_systemuser@odata.bind\"" "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)"
CkJsonObject_UpdateNumber $json "phonecall_activity_parties[0].participationtypemask" "1"
CkJsonObject_UpdateString $json "phonecall_activity_parties[1].\"partyid_contact@odata.bind\"" "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)"
CkJsonObject_UpdateNumber $json "phonecall_activity_parties[1].participationtypemask" "2"
CkJsonObject_UpdateString $json "phonecall_activity_parties[2].\"partyid_incident@odata.bind\"" "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)"
CkJsonObject_UpdateNumber $json "phonecall_activity_parties[2].participationtypemask" "8"

CkRest_AddHeader $rest "Content-Type" "application/json; charset=utf-8"
CkRest_AddHeader $rest "OData-Version" "4.0"
CkRest_AddHeader $rest "Accept" "application/json"
CkRest_AddHeader $rest "OData-MaxVersion" "4.0"
CkRest_AddHeader $rest "Authorization" "Bearer DYNAMICS_CRM_ACCESS_TOKEN"

set sbRequestBody [new_CkStringBuilder]

CkJsonObject_EmitSb $json $sbRequestBody
set sbResponseBody [new_CkStringBuilder]

set success [CkRest_FullRequestSb $rest "POST" "/api/data/v9.0/phonecalls" $sbRequestBody $sbResponseBody]
if {[expr $success != 1]} then {
    puts [CkRest_lastErrorText $rest]
    delete_CkRest $rest
    delete_CkJsonObject $json
    delete_CkStringBuilder $sbRequestBody
    delete_CkStringBuilder $sbResponseBody
    exit
}

set respStatusCode [CkRest_ResponseStatusCode $rest]
if {[expr $respStatusCode >= 400]} then {
    puts "Response Status Code = $respStatusCode"
    puts "Response Header:"
    puts [CkRest_responseHeader $rest]
    puts "Response Body:"
    puts [CkStringBuilder_getAsString $sbResponseBody]
    delete_CkRest $rest
    delete_CkJsonObject $json
    delete_CkStringBuilder $sbRequestBody
    delete_CkStringBuilder $sbResponseBody
    exit
}


delete_CkRest $rest
delete_CkJsonObject $json
delete_CkStringBuilder $sbRequestBody
delete_CkStringBuilder $sbResponseBody