Swift Dynamics CRM: Create a Phone Call

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Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

Swift Example

func chilkatTest() {
    let rest = CkoRest()
    var success: Bool

    //  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
    var bTls: Bool = true
    var port: Int = 443
    var bAutoReconnect: Bool = true
    success = rest.Connect("my-dynamics-domain.api.crm.dynamics.com", port: port, tls: bTls, autoReconnect: bAutoReconnect)
    if success != true {
        print("ConnectFailReason: \(rest.ConnectFailReason.intValue)")
        print("\(rest.LastErrorText)")
        return
    }

    let json = CkoJsonObject()
    json.UpdateString("subject", value: "Sample Phone Call 123")
    json.UpdateString("phonenumber", value: "3125551920")
    json.UpdateString("description", value: "Sample phone call created using the Chilkat Rest API")
    json.UpdateString("scheduledend", value: "2018-04-29T11:56:21Z")
    json.UpdateString("\"regardingobjectid_account@odata.bind\"", value: "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)")
    json.UpdateNumber("actualdurationminutes", numericStr: "25")
    json.UpdateBool("directioncode", value: true)
    json.UpdateString("phonecall_activity_parties[0].\"partyid_systemuser@odata.bind\"", value: "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)")
    json.UpdateNumber("phonecall_activity_parties[0].participationtypemask", numericStr: "1")
    json.UpdateString("phonecall_activity_parties[1].\"partyid_contact@odata.bind\"", value: "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)")
    json.UpdateNumber("phonecall_activity_parties[1].participationtypemask", numericStr: "2")
    json.UpdateString("phonecall_activity_parties[2].\"partyid_incident@odata.bind\"", value: "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)")
    json.UpdateNumber("phonecall_activity_parties[2].participationtypemask", numericStr: "8")

    rest.AddHeader("Content-Type", value: "application/json; charset=utf-8")
    rest.AddHeader("OData-Version", value: "4.0")
    rest.AddHeader("Accept", value: "application/json")
    rest.AddHeader("OData-MaxVersion", value: "4.0")
    rest.AddHeader("Authorization", value: "Bearer DYNAMICS_CRM_ACCESS_TOKEN")

    let sbRequestBody = CkoStringBuilder()
    json.EmitSb(sbRequestBody)
    let sbResponseBody = CkoStringBuilder()
    success = rest.FullRequestSb("POST", uriPath: "/api/data/v9.0/phonecalls", requestBody: sbRequestBody, responseBody: sbResponseBody)
    if success != true {
        print("\(rest.LastErrorText)")
        return
    }

    var respStatusCode: Int = rest.ResponseStatusCode.intValue
    if respStatusCode >= 400 {
        print("Response Status Code = \(respStatusCode)")
        print("Response Header:")
        print("\(rest.ResponseHeader)")
        print("Response Body:")
        print("\(sbResponseBody.GetAsString())")
        return
    }


}