Returns the entire JSON record for a specific incident.
curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
-H "Accept: application/json" \
-H "OData-MaxVersion: 4.0" \
-H "OData-Version: 4.0" \
-d "$expand=customerid_account($select=accountid,name)" \
-d "$filter=incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8" \
-H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"
import sys
import chilkat
rest = chilkat.CkRest()
# URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
bTls = True
port = 443
bAutoReconnect = True
success = rest.Connect("my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect)
if (success != True):
print("ConnectFailReason: " + str(rest.get_ConnectFailReason()))
print(rest.lastErrorText())
sys.exit()
rest.AddQueryParam("$expand","customerid_account($select=accountid,name)")
rest.AddQueryParam("$filter","incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8")
rest.AddHeader("OData-MaxVersion","4.0")
rest.AddHeader("Accept","application/json")
rest.AddHeader("OData-Version","4.0")
rest.AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN")
sbResponseBody = chilkat.CkStringBuilder()
success = rest.FullRequestNoBodySb("GET","/api/data/v9.0/incidents",sbResponseBody)
if (success != True):
print(rest.lastErrorText())
sys.exit()
respStatusCode = rest.get_ResponseStatusCode()
if (respStatusCode >= 400):
print("Response Status Code = " + str(respStatusCode))
print("Response Header:")
print(rest.responseHeader())
print("Response Body:")
print(sbResponseBody.getAsString())
sys.exit()
jsonResponse = chilkat.CkJsonObject()
jsonResponse.LoadSb(sbResponseBody)
odataContext = jsonResponse.stringOf("\"@odata.context\"")
i = 0
count_i = jsonResponse.SizeOfArray("value")
while i < count_i :
jsonResponse.put_I(i)
odataEtag = jsonResponse.stringOf("value[i].\"@odata.etag\"")
v_resolvebykpiid_value = jsonResponse.stringOf("value[i]._resolvebykpiid_value")
customercontacted = jsonResponse.BoolOf("value[i].customercontacted")
v_accountid_value = jsonResponse.stringOf("value[i]._accountid_value")
prioritycode = jsonResponse.IntOf("value[i].prioritycode")
v_msdyn_incidenttype_value = jsonResponse.stringOf("value[i]._msdyn_incidenttype_value")
caseorigincode = jsonResponse.IntOf("value[i].caseorigincode")
modifiedon = jsonResponse.stringOf("value[i].modifiedon")
v_parentcaseid_value = jsonResponse.stringOf("value[i]._parentcaseid_value")
v_slainvokedid_value = jsonResponse.stringOf("value[i]._slainvokedid_value")
overriddencreatedon = jsonResponse.stringOf("value[i].overriddencreatedon")
isescalated = jsonResponse.BoolOf("value[i].isescalated")
int_paraturecasenumber = jsonResponse.stringOf("value[i].int_paraturecasenumber")
checkemail = jsonResponse.BoolOf("value[i].checkemail")
followupby = jsonResponse.stringOf("value[i].followupby")
ticketnumber = jsonResponse.stringOf("value[i].ticketnumber")
versionnumber = jsonResponse.IntOf("value[i].versionnumber")
v_modifiedby_value = jsonResponse.stringOf("value[i]._modifiedby_value")
billedserviceunits = jsonResponse.stringOf("value[i].billedserviceunits")
decremententitlementterm = jsonResponse.BoolOf("value[i].decremententitlementterm")
onholdtime = jsonResponse.stringOf("value[i].onholdtime")
resolveby = jsonResponse.stringOf("value[i].resolveby")
int_upsellreferral = jsonResponse.BoolOf("value[i].int_upsellreferral")
messagetypecode = jsonResponse.stringOf("value[i].messagetypecode")
emailaddress = jsonResponse.stringOf("value[i].emailaddress")
merged = jsonResponse.BoolOf("value[i].merged")
int_surveryparticipation = jsonResponse.stringOf("value[i].int_surveryparticipation")
contractservicelevelcode = jsonResponse.stringOf("value[i].contractservicelevelcode")
v_createdonbehalfby_value = jsonResponse.stringOf("value[i]._createdonbehalfby_value")
v_contactid_value = jsonResponse.stringOf("value[i]._contactid_value")
v_existingcase_value = jsonResponse.stringOf("value[i]._existingcase_value")
productserialnumber = jsonResponse.stringOf("value[i].productserialnumber")
v_owninguser_value = jsonResponse.stringOf("value[i]._owninguser_value")
int_effortnum = jsonResponse.stringOf("value[i].int_effortnum")
escalatedon = jsonResponse.stringOf("value[i].escalatedon")
v_productid_value = jsonResponse.stringOf("value[i]._productid_value")
followuptaskcreated = jsonResponse.BoolOf("value[i].followuptaskcreated")
v_ownerid_value = jsonResponse.stringOf("value[i]._ownerid_value")
new_actualsatisfaction = jsonResponse.stringOf("value[i].new_actualsatisfaction")
v_socialprofileid_value = jsonResponse.stringOf("value[i]._socialprofileid_value")
v_createdbyexternalparty_value = jsonResponse.stringOf("value[i]._createdbyexternalparty_value")
v_contractid_value = jsonResponse.stringOf("value[i]._contractid_value")
v_modifiedbyexternalparty_value = jsonResponse.stringOf("value[i]._modifiedbyexternalparty_value")
v_masterid_value = jsonResponse.stringOf("value[i]._masterid_value")
timezoneruleversionnumber = jsonResponse.IntOf("value[i].timezoneruleversionnumber")
entityimageid = jsonResponse.stringOf("value[i].entityimageid")
v_primarycontactid_value = jsonResponse.stringOf("value[i]._primarycontactid_value")
importsequencenumber = jsonResponse.IntOf("value[i].importsequencenumber")
v_owningteam_value = jsonResponse.stringOf("value[i]._owningteam_value")
routecase = jsonResponse.BoolOf("value[i].routecase")
blockedprofile = jsonResponse.BoolOf("value[i].blockedprofile")
statecode = jsonResponse.IntOf("value[i].statecode")
int_casecategory = jsonResponse.stringOf("value[i].int_casecategory")
entityimage_timestamp = jsonResponse.stringOf("value[i].entityimage_timestamp")
firstresponseslastatus = jsonResponse.IntOf("value[i].firstresponseslastatus")
traversedpath = jsonResponse.stringOf("value[i].traversedpath")
int_actualsatisfaction = jsonResponse.stringOf("value[i].int_actualsatisfaction")
v_int_associatedproduct_value = jsonResponse.stringOf("value[i]._int_associatedproduct_value")
v_customerid_value = jsonResponse.stringOf("value[i]._customerid_value")
entityimage = jsonResponse.stringOf("value[i].entityimage")
v_entitlementid_value = jsonResponse.stringOf("value[i]._entitlementid_value")
activitiescomplete = jsonResponse.BoolOf("value[i].activitiescomplete")
new_upsellreferral = jsonResponse.stringOf("value[i].new_upsellreferral")
statuscode = jsonResponse.IntOf("value[i].statuscode")
processid = jsonResponse.stringOf("value[i].processid")
v_contractdetailid_value = jsonResponse.stringOf("value[i]._contractdetailid_value")
int_customereffort = jsonResponse.IntOf("value[i].int_customereffort")
responseby = jsonResponse.stringOf("value[i].responseby")
v_transactioncurrencyid_value = jsonResponse.stringOf("value[i]._transactioncurrencyid_value")
sentimentvalue = jsonResponse.stringOf("value[i].sentimentvalue")
v_slaid_value = jsonResponse.stringOf("value[i]._slaid_value")
influencescore = jsonResponse.stringOf("value[i].influencescore")
v_firstresponsebykpiid_value = jsonResponse.stringOf("value[i]._firstresponsebykpiid_value")
utcconversiontimezonecode = jsonResponse.stringOf("value[i].utcconversiontimezonecode")
numberofchildincidents = jsonResponse.stringOf("value[i].numberofchildincidents")
incidentid = jsonResponse.stringOf("value[i].incidentid")
new_casecategory = jsonResponse.stringOf("value[i].new_casecategory")
v_owningbusinessunit_value = jsonResponse.stringOf("value[i]._owningbusinessunit_value")
casetypecode = jsonResponse.IntOf("value[i].casetypecode")
resolvebyslastatus = jsonResponse.IntOf("value[i].resolvebyslastatus")
createdon = jsonResponse.stringOf("value[i].createdon")
severitycode = jsonResponse.IntOf("value[i].severitycode")
exchangerate = jsonResponse.stringOf("value[i].exchangerate")
v_subjectid_value = jsonResponse.stringOf("value[i]._subjectid_value")
servicestage = jsonResponse.IntOf("value[i].servicestage")
description = jsonResponse.stringOf("value[i].description")
lastonholdtime = jsonResponse.stringOf("value[i].lastonholdtime")
actualserviceunits = jsonResponse.stringOf("value[i].actualserviceunits")
title = jsonResponse.stringOf("value[i].title")
v_createdby_value = jsonResponse.stringOf("value[i]._createdby_value")
isdecrementing = jsonResponse.BoolOf("value[i].isdecrementing")
v_modifiedonbehalfby_value = jsonResponse.stringOf("value[i]._modifiedonbehalfby_value")
customersatisfactioncode = jsonResponse.IntOf("value[i].customersatisfactioncode")
stageid = jsonResponse.stringOf("value[i].stageid")
v_kbarticleid_value = jsonResponse.stringOf("value[i]._kbarticleid_value")
entityimage_url = jsonResponse.stringOf("value[i].entityimage_url")
firstresponsesent = jsonResponse.BoolOf("value[i].firstresponsesent")
incidentstagecode = jsonResponse.IntOf("value[i].incidentstagecode")
customerid_accountAccountid = jsonResponse.stringOf("value[i].customerid_account.accountid")
customerid_accountName = jsonResponse.stringOf("value[i].customerid_account.name")
i = i + 1
{
"@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(customerid_account(accountid,name))",
"value": [
{
"@odata.etag": "W/\"1161596\"",
"_resolvebykpiid_value": null,
"customercontacted": false,
"_accountid_value": null,
"prioritycode": 2,
"_msdyn_incidenttype_value": null,
"caseorigincode": 2,
"modifiedon": "2018-03-03T12:34:48Z",
"_parentcaseid_value": null,
"_slainvokedid_value": null,
"overriddencreatedon": "2018-03-03T12:34:48Z",
"isescalated": false,
"int_paraturecasenumber": null,
"checkemail": false,
"followupby": "2015-06-04T16:15:42Z",
"ticketnumber": "CAS-01220-S1K8F4",
"versionnumber": 1161596,
"_modifiedby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"billedserviceunits": null,
"decremententitlementterm": true,
"onholdtime": null,
"resolveby": "2015-06-05T16:15:42Z",
"int_upsellreferral": false,
"messagetypecode": null,
"emailaddress": null,
"merged": false,
"int_surveryparticipation": null,
"contractservicelevelcode": null,
"_createdonbehalfby_value": null,
"_contactid_value": null,
"_existingcase_value": null,
"productserialnumber": null,
"_owninguser_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"int_effortnum": null,
"escalatedon": null,
"_productid_value": "3509d8af-7bc3-e411-80df-fc15b42886e8",
"followuptaskcreated": false,
"_ownerid_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"new_actualsatisfaction": null,
"_socialprofileid_value": null,
"_createdbyexternalparty_value": null,
"_contractid_value": null,
"_modifiedbyexternalparty_value": null,
"_masterid_value": null,
"timezoneruleversionnumber": 0,
"entityimageid": null,
"_primarycontactid_value": null,
"importsequencenumber": 124,
"_owningteam_value": null,
"routecase": true,
"blockedprofile": false,
"statecode": 0,
"int_casecategory": null,
"entityimage_timestamp": null,
"firstresponseslastatus": 1,
"traversedpath": null,
"int_actualsatisfaction": null,
"_int_associatedproduct_value": null,
"_customerid_value": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"entityimage": null,
"_entitlementid_value": null,
"activitiescomplete": false,
"new_upsellreferral": null,
"statuscode": 1,
"processid": "0ffbcde4-61c1-4355-aa89-aa1d7b2b8792",
"_contractdetailid_value": null,
"int_customereffort": 121590000,
"responseby": null,
"_transactioncurrencyid_value": null,
"sentimentvalue": null,
"_slaid_value": null,
"influencescore": null,
"_firstresponsebykpiid_value": null,
"utcconversiontimezonecode": null,
"numberofchildincidents": null,
"incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
"new_casecategory": null,
"_owningbusinessunit_value": "c4106190-c81e-e811-a980-000d3a192e9a",
"casetypecode": 2,
"resolvebyslastatus": 1,
"createdon": "2017-01-20T22:50:47Z",
"severitycode": 1,
"exchangerate": null,
"_subjectid_value": "191de3d1-21d5-e411-80eb-c4346bad3638",
"servicestage": 0,
"description": null,
"lastonholdtime": null,
"actualserviceunits": null,
"title": "Faulty product catalog",
"_createdby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"isdecrementing": false,
"_modifiedonbehalfby_value": null,
"customersatisfactioncode": 3,
"stageid": "92a6721b-d465-4d36-aef7-e8822d7a5a6a",
"_kbarticleid_value": null,
"entityimage_url": null,
"firstresponsesent": false,
"incidentstagecode": 1,
"customerid_account": {
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"name": "Fourth Coffee"
}
}
]
}