Returns the entire JSON record for a specific incident.
curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
-H "Accept: application/json" \
-H "OData-MaxVersion: 4.0" \
-H "OData-Version: 4.0" \
-d "$expand=customerid_account($select=accountid,name)" \
-d "$filter=incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8" \
-H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"IncludeFile "CkJsonObject.pb"
IncludeFile "CkStringBuilder.pb"
IncludeFile "CkRest.pb"
Procedure ChilkatExample()
rest.i = CkRest::ckCreate()
If rest.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
success.i
; URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
bTls.i = 1
port.i = 443
bAutoReconnect.i = 1
success = CkRest::ckConnect(rest,"my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect)
If success <> 1
Debug "ConnectFailReason: " + Str(CkRest::ckConnectFailReason(rest))
Debug CkRest::ckLastErrorText(rest)
CkRest::ckDispose(rest)
ProcedureReturn
EndIf
CkRest::ckAddQueryParam(rest,"$expand","customerid_account($select=accountid,name)")
CkRest::ckAddQueryParam(rest,"$filter","incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8")
CkRest::ckAddHeader(rest,"OData-MaxVersion","4.0")
CkRest::ckAddHeader(rest,"Accept","application/json")
CkRest::ckAddHeader(rest,"OData-Version","4.0")
CkRest::ckAddHeader(rest,"Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN")
sbResponseBody.i = CkStringBuilder::ckCreate()
If sbResponseBody.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
success = CkRest::ckFullRequestNoBodySb(rest,"GET","/api/data/v9.0/incidents",sbResponseBody)
If success <> 1
Debug CkRest::ckLastErrorText(rest)
CkRest::ckDispose(rest)
CkStringBuilder::ckDispose(sbResponseBody)
ProcedureReturn
EndIf
respStatusCode.i = CkRest::ckResponseStatusCode(rest)
If respStatusCode >= 400
Debug "Response Status Code = " + Str(respStatusCode)
Debug "Response Header:"
Debug CkRest::ckResponseHeader(rest)
Debug "Response Body:"
Debug CkStringBuilder::ckGetAsString(sbResponseBody)
CkRest::ckDispose(rest)
CkStringBuilder::ckDispose(sbResponseBody)
ProcedureReturn
EndIf
jsonResponse.i = CkJsonObject::ckCreate()
If jsonResponse.i = 0
Debug "Failed to create object."
ProcedureReturn
EndIf
CkJsonObject::ckLoadSb(jsonResponse,sbResponseBody)
i.i
count_i.i
odataContext.s = CkJsonObject::ckStringOf(jsonResponse,Chr(34) + "@odata.context" + Chr(34))
i = 0
count_i = CkJsonObject::ckSizeOfArray(jsonResponse,"value")
While i < count_i
CkJsonObject::setCkI(jsonResponse, i)
odataEtag.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]." + Chr(34) + "@odata.etag" + Chr(34))
v_resolvebykpiid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._resolvebykpiid_value")
customercontacted.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].customercontacted")
v_accountid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._accountid_value")
prioritycode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].prioritycode")
v_msdyn_incidenttype_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._msdyn_incidenttype_value")
caseorigincode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].caseorigincode")
modifiedon.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].modifiedon")
v_parentcaseid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._parentcaseid_value")
v_slainvokedid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._slainvokedid_value")
overriddencreatedon.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].overriddencreatedon")
isescalated.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].isescalated")
int_paraturecasenumber.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].int_paraturecasenumber")
checkemail.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].checkemail")
followupby.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].followupby")
ticketnumber.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].ticketnumber")
versionnumber.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].versionnumber")
v_modifiedby_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._modifiedby_value")
billedserviceunits.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].billedserviceunits")
decremententitlementterm.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].decremententitlementterm")
onholdtime.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].onholdtime")
resolveby.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].resolveby")
int_upsellreferral.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].int_upsellreferral")
messagetypecode.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].messagetypecode")
emailaddress.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].emailaddress")
merged.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].merged")
int_surveryparticipation.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].int_surveryparticipation")
contractservicelevelcode.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].contractservicelevelcode")
v_createdonbehalfby_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._createdonbehalfby_value")
v_contactid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._contactid_value")
v_existingcase_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._existingcase_value")
productserialnumber.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].productserialnumber")
v_owninguser_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._owninguser_value")
int_effortnum.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].int_effortnum")
escalatedon.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].escalatedon")
v_productid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._productid_value")
followuptaskcreated.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].followuptaskcreated")
v_ownerid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._ownerid_value")
new_actualsatisfaction.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].new_actualsatisfaction")
v_socialprofileid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._socialprofileid_value")
v_createdbyexternalparty_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._createdbyexternalparty_value")
v_contractid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._contractid_value")
v_modifiedbyexternalparty_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._modifiedbyexternalparty_value")
v_masterid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._masterid_value")
timezoneruleversionnumber.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].timezoneruleversionnumber")
entityimageid.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].entityimageid")
v_primarycontactid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._primarycontactid_value")
importsequencenumber.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].importsequencenumber")
v_owningteam_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._owningteam_value")
routecase.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].routecase")
blockedprofile.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].blockedprofile")
statecode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].statecode")
int_casecategory.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].int_casecategory")
entityimage_timestamp.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].entityimage_timestamp")
firstresponseslastatus.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].firstresponseslastatus")
traversedpath.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].traversedpath")
int_actualsatisfaction.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].int_actualsatisfaction")
v_int_associatedproduct_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._int_associatedproduct_value")
v_customerid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._customerid_value")
entityimage.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].entityimage")
v_entitlementid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._entitlementid_value")
activitiescomplete.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].activitiescomplete")
new_upsellreferral.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].new_upsellreferral")
statuscode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].statuscode")
processid.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].processid")
v_contractdetailid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._contractdetailid_value")
int_customereffort.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].int_customereffort")
responseby.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].responseby")
v_transactioncurrencyid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._transactioncurrencyid_value")
sentimentvalue.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].sentimentvalue")
v_slaid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._slaid_value")
influencescore.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].influencescore")
v_firstresponsebykpiid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._firstresponsebykpiid_value")
utcconversiontimezonecode.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].utcconversiontimezonecode")
numberofchildincidents.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].numberofchildincidents")
incidentid.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].incidentid")
new_casecategory.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].new_casecategory")
v_owningbusinessunit_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._owningbusinessunit_value")
casetypecode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].casetypecode")
resolvebyslastatus.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].resolvebyslastatus")
createdon.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].createdon")
severitycode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].severitycode")
exchangerate.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].exchangerate")
v_subjectid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._subjectid_value")
servicestage.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].servicestage")
description.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].description")
lastonholdtime.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].lastonholdtime")
actualserviceunits.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].actualserviceunits")
title.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].title")
v_createdby_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._createdby_value")
isdecrementing.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].isdecrementing")
v_modifiedonbehalfby_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._modifiedonbehalfby_value")
customersatisfactioncode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].customersatisfactioncode")
stageid.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].stageid")
v_kbarticleid_value.s = CkJsonObject::ckStringOf(jsonResponse,"value[i]._kbarticleid_value")
entityimage_url.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].entityimage_url")
firstresponsesent.i = CkJsonObject::ckBoolOf(jsonResponse,"value[i].firstresponsesent")
incidentstagecode.i = CkJsonObject::ckIntOf(jsonResponse,"value[i].incidentstagecode")
customerid_accountAccountid.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].customerid_account.accountid")
customerid_accountName.s = CkJsonObject::ckStringOf(jsonResponse,"value[i].customerid_account.name")
i = i + 1
Wend
CkRest::ckDispose(rest)
CkStringBuilder::ckDispose(sbResponseBody)
CkJsonObject::ckDispose(jsonResponse)
ProcedureReturn
EndProcedure
{
"@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(customerid_account(accountid,name))",
"value": [
{
"@odata.etag": "W/\"1161596\"",
"_resolvebykpiid_value": null,
"customercontacted": false,
"_accountid_value": null,
"prioritycode": 2,
"_msdyn_incidenttype_value": null,
"caseorigincode": 2,
"modifiedon": "2018-03-03T12:34:48Z",
"_parentcaseid_value": null,
"_slainvokedid_value": null,
"overriddencreatedon": "2018-03-03T12:34:48Z",
"isescalated": false,
"int_paraturecasenumber": null,
"checkemail": false,
"followupby": "2015-06-04T16:15:42Z",
"ticketnumber": "CAS-01220-S1K8F4",
"versionnumber": 1161596,
"_modifiedby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"billedserviceunits": null,
"decremententitlementterm": true,
"onholdtime": null,
"resolveby": "2015-06-05T16:15:42Z",
"int_upsellreferral": false,
"messagetypecode": null,
"emailaddress": null,
"merged": false,
"int_surveryparticipation": null,
"contractservicelevelcode": null,
"_createdonbehalfby_value": null,
"_contactid_value": null,
"_existingcase_value": null,
"productserialnumber": null,
"_owninguser_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"int_effortnum": null,
"escalatedon": null,
"_productid_value": "3509d8af-7bc3-e411-80df-fc15b42886e8",
"followuptaskcreated": false,
"_ownerid_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"new_actualsatisfaction": null,
"_socialprofileid_value": null,
"_createdbyexternalparty_value": null,
"_contractid_value": null,
"_modifiedbyexternalparty_value": null,
"_masterid_value": null,
"timezoneruleversionnumber": 0,
"entityimageid": null,
"_primarycontactid_value": null,
"importsequencenumber": 124,
"_owningteam_value": null,
"routecase": true,
"blockedprofile": false,
"statecode": 0,
"int_casecategory": null,
"entityimage_timestamp": null,
"firstresponseslastatus": 1,
"traversedpath": null,
"int_actualsatisfaction": null,
"_int_associatedproduct_value": null,
"_customerid_value": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"entityimage": null,
"_entitlementid_value": null,
"activitiescomplete": false,
"new_upsellreferral": null,
"statuscode": 1,
"processid": "0ffbcde4-61c1-4355-aa89-aa1d7b2b8792",
"_contractdetailid_value": null,
"int_customereffort": 121590000,
"responseby": null,
"_transactioncurrencyid_value": null,
"sentimentvalue": null,
"_slaid_value": null,
"influencescore": null,
"_firstresponsebykpiid_value": null,
"utcconversiontimezonecode": null,
"numberofchildincidents": null,
"incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
"new_casecategory": null,
"_owningbusinessunit_value": "c4106190-c81e-e811-a980-000d3a192e9a",
"casetypecode": 2,
"resolvebyslastatus": 1,
"createdon": "2017-01-20T22:50:47Z",
"severitycode": 1,
"exchangerate": null,
"_subjectid_value": "191de3d1-21d5-e411-80eb-c4346bad3638",
"servicestage": 0,
"description": null,
"lastonholdtime": null,
"actualserviceunits": null,
"title": "Faulty product catalog",
"_createdby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"isdecrementing": false,
"_modifiedonbehalfby_value": null,
"customersatisfactioncode": 3,
"stageid": "92a6721b-d465-4d36-aef7-e8822d7a5a6a",
"_kbarticleid_value": null,
"entityimage_url": null,
"firstresponsesent": false,
"incidentstagecode": 1,
"customerid_account": {
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"name": "Fourth Coffee"
}
}
]
}