Returns the entire JSON record for a specific incident.
curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
-H "Accept: application/json" \
-H "OData-MaxVersion: 4.0" \
-H "OData-Version: 4.0" \
-d "$expand=customerid_account($select=accountid,name)" \
-d "$filter=incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8" \
-H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"
integer li_rc
oleobject loo_Rest
integer li_Success
integer li_BTls
integer li_Port
integer li_BAutoReconnect
oleobject loo_SbResponseBody
integer li_RespStatusCode
oleobject loo_JsonResponse
integer i
integer li_Count_i
string ls_OdataContext
string ls_OdataEtag
string ls_V_resolvebykpiid_value
integer li_Customercontacted
string ls_V_accountid_value
integer li_Prioritycode
string ls_V_msdyn_incidenttype_value
integer li_Caseorigincode
string ls_Modifiedon
string ls_V_parentcaseid_value
string ls_V_slainvokedid_value
string ls_Overriddencreatedon
integer li_Isescalated
string ls_Int_paraturecasenumber
integer li_Checkemail
string ls_Followupby
string ls_Ticketnumber
integer li_Versionnumber
string ls_V_modifiedby_value
string ls_Billedserviceunits
integer li_Decremententitlementterm
string ls_Onholdtime
string ls_Resolveby
integer li_Int_upsellreferral
string ls_Messagetypecode
string ls_Emailaddress
integer li_Merged
string ls_Int_surveryparticipation
string ls_Contractservicelevelcode
string ls_V_createdonbehalfby_value
string ls_V_contactid_value
string ls_V_existingcase_value
string ls_Productserialnumber
string ls_V_owninguser_value
string ls_Int_effortnum
string ls_Escalatedon
string ls_V_productid_value
integer li_Followuptaskcreated
string ls_V_ownerid_value
string ls_New_actualsatisfaction
string ls_V_socialprofileid_value
string ls_V_createdbyexternalparty_value
string ls_V_contractid_value
string ls_V_modifiedbyexternalparty_value
string ls_V_masterid_value
integer li_Timezoneruleversionnumber
string ls_Entityimageid
string ls_V_primarycontactid_value
integer li_Importsequencenumber
string ls_V_owningteam_value
integer li_Routecase
integer li_Blockedprofile
integer li_Statecode
string ls_Int_casecategory
string ls_Entityimage_timestamp
integer li_Firstresponseslastatus
string ls_Traversedpath
string ls_Int_actualsatisfaction
string ls_V_int_associatedproduct_value
string ls_V_customerid_value
string ls_Entityimage
string ls_V_entitlementid_value
integer li_Activitiescomplete
string ls_New_upsellreferral
integer li_Statuscode
string ls_Processid
string ls_V_contractdetailid_value
integer li_Int_customereffort
string ls_Responseby
string ls_V_transactioncurrencyid_value
string ls_Sentimentvalue
string ls_V_slaid_value
string ls_Influencescore
string ls_V_firstresponsebykpiid_value
string ls_Utcconversiontimezonecode
string ls_Numberofchildincidents
string ls_Incidentid
string ls_New_casecategory
string ls_V_owningbusinessunit_value
integer li_Casetypecode
integer li_Resolvebyslastatus
string ls_Createdon
integer li_Severitycode
string ls_Exchangerate
string ls_V_subjectid_value
integer li_Servicestage
string ls_Description
string ls_Lastonholdtime
string ls_Actualserviceunits
string ls_Title
string ls_V_createdby_value
integer li_Isdecrementing
string ls_V_modifiedonbehalfby_value
integer li_Customersatisfactioncode
string ls_Stageid
string ls_V_kbarticleid_value
string ls_Entityimage_url
integer li_Firstresponsesent
integer li_Incidentstagecode
string ls_Customerid_accountAccountid
string ls_Customerid_accountName
loo_Rest = create oleobject
li_rc = loo_Rest.ConnectToNewObject("Chilkat_9_5_0.Rest")
if li_rc < 0 then
destroy loo_Rest
MessageBox("Error","Connecting to COM object failed")
return
end if
// URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
li_BTls = 1
li_Port = 443
li_BAutoReconnect = 1
li_Success = loo_Rest.Connect("my-dynamics-domain.api.crm.dynamics.com",li_Port,li_BTls,li_BAutoReconnect)
if li_Success <> 1 then
Write-Debug "ConnectFailReason: " + string(loo_Rest.ConnectFailReason)
Write-Debug loo_Rest.LastErrorText
destroy loo_Rest
return
end if
loo_Rest.AddQueryParam("$expand","customerid_account($select=accountid,name)")
loo_Rest.AddQueryParam("$filter","incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8")
loo_Rest.AddHeader("OData-MaxVersion","4.0")
loo_Rest.AddHeader("Accept","application/json")
loo_Rest.AddHeader("OData-Version","4.0")
loo_Rest.AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN")
loo_SbResponseBody = create oleobject
li_rc = loo_SbResponseBody.ConnectToNewObject("Chilkat_9_5_0.StringBuilder")
li_Success = loo_Rest.FullRequestNoBodySb("GET","/api/data/v9.0/incidents",loo_SbResponseBody)
if li_Success <> 1 then
Write-Debug loo_Rest.LastErrorText
destroy loo_Rest
destroy loo_SbResponseBody
return
end if
li_RespStatusCode = loo_Rest.ResponseStatusCode
if li_RespStatusCode >= 400 then
Write-Debug "Response Status Code = " + string(li_RespStatusCode)
Write-Debug "Response Header:"
Write-Debug loo_Rest.ResponseHeader
Write-Debug "Response Body:"
Write-Debug loo_SbResponseBody.GetAsString()
destroy loo_Rest
destroy loo_SbResponseBody
return
end if
loo_JsonResponse = create oleobject
li_rc = loo_JsonResponse.ConnectToNewObject("Chilkat_9_5_0.JsonObject")
loo_JsonResponse.LoadSb(loo_SbResponseBody)
ls_OdataContext = loo_JsonResponse.StringOf("\"@odata.context\"")
i = 0
li_Count_i = loo_JsonResponse.SizeOfArray("value")
do while i < li_Count_i
loo_JsonResponse.I = i
ls_OdataEtag = loo_JsonResponse.StringOf("value[i].\"@odata.etag\"")
ls_V_resolvebykpiid_value = loo_JsonResponse.StringOf("value[i]._resolvebykpiid_value")
li_Customercontacted = loo_JsonResponse.BoolOf("value[i].customercontacted")
ls_V_accountid_value = loo_JsonResponse.StringOf("value[i]._accountid_value")
li_Prioritycode = loo_JsonResponse.IntOf("value[i].prioritycode")
ls_V_msdyn_incidenttype_value = loo_JsonResponse.StringOf("value[i]._msdyn_incidenttype_value")
li_Caseorigincode = loo_JsonResponse.IntOf("value[i].caseorigincode")
ls_Modifiedon = loo_JsonResponse.StringOf("value[i].modifiedon")
ls_V_parentcaseid_value = loo_JsonResponse.StringOf("value[i]._parentcaseid_value")
ls_V_slainvokedid_value = loo_JsonResponse.StringOf("value[i]._slainvokedid_value")
ls_Overriddencreatedon = loo_JsonResponse.StringOf("value[i].overriddencreatedon")
li_Isescalated = loo_JsonResponse.BoolOf("value[i].isescalated")
ls_Int_paraturecasenumber = loo_JsonResponse.StringOf("value[i].int_paraturecasenumber")
li_Checkemail = loo_JsonResponse.BoolOf("value[i].checkemail")
ls_Followupby = loo_JsonResponse.StringOf("value[i].followupby")
ls_Ticketnumber = loo_JsonResponse.StringOf("value[i].ticketnumber")
li_Versionnumber = loo_JsonResponse.IntOf("value[i].versionnumber")
ls_V_modifiedby_value = loo_JsonResponse.StringOf("value[i]._modifiedby_value")
ls_Billedserviceunits = loo_JsonResponse.StringOf("value[i].billedserviceunits")
li_Decremententitlementterm = loo_JsonResponse.BoolOf("value[i].decremententitlementterm")
ls_Onholdtime = loo_JsonResponse.StringOf("value[i].onholdtime")
ls_Resolveby = loo_JsonResponse.StringOf("value[i].resolveby")
li_Int_upsellreferral = loo_JsonResponse.BoolOf("value[i].int_upsellreferral")
ls_Messagetypecode = loo_JsonResponse.StringOf("value[i].messagetypecode")
ls_Emailaddress = loo_JsonResponse.StringOf("value[i].emailaddress")
li_Merged = loo_JsonResponse.BoolOf("value[i].merged")
ls_Int_surveryparticipation = loo_JsonResponse.StringOf("value[i].int_surveryparticipation")
ls_Contractservicelevelcode = loo_JsonResponse.StringOf("value[i].contractservicelevelcode")
ls_V_createdonbehalfby_value = loo_JsonResponse.StringOf("value[i]._createdonbehalfby_value")
ls_V_contactid_value = loo_JsonResponse.StringOf("value[i]._contactid_value")
ls_V_existingcase_value = loo_JsonResponse.StringOf("value[i]._existingcase_value")
ls_Productserialnumber = loo_JsonResponse.StringOf("value[i].productserialnumber")
ls_V_owninguser_value = loo_JsonResponse.StringOf("value[i]._owninguser_value")
ls_Int_effortnum = loo_JsonResponse.StringOf("value[i].int_effortnum")
ls_Escalatedon = loo_JsonResponse.StringOf("value[i].escalatedon")
ls_V_productid_value = loo_JsonResponse.StringOf("value[i]._productid_value")
li_Followuptaskcreated = loo_JsonResponse.BoolOf("value[i].followuptaskcreated")
ls_V_ownerid_value = loo_JsonResponse.StringOf("value[i]._ownerid_value")
ls_New_actualsatisfaction = loo_JsonResponse.StringOf("value[i].new_actualsatisfaction")
ls_V_socialprofileid_value = loo_JsonResponse.StringOf("value[i]._socialprofileid_value")
ls_V_createdbyexternalparty_value = loo_JsonResponse.StringOf("value[i]._createdbyexternalparty_value")
ls_V_contractid_value = loo_JsonResponse.StringOf("value[i]._contractid_value")
ls_V_modifiedbyexternalparty_value = loo_JsonResponse.StringOf("value[i]._modifiedbyexternalparty_value")
ls_V_masterid_value = loo_JsonResponse.StringOf("value[i]._masterid_value")
li_Timezoneruleversionnumber = loo_JsonResponse.IntOf("value[i].timezoneruleversionnumber")
ls_Entityimageid = loo_JsonResponse.StringOf("value[i].entityimageid")
ls_V_primarycontactid_value = loo_JsonResponse.StringOf("value[i]._primarycontactid_value")
li_Importsequencenumber = loo_JsonResponse.IntOf("value[i].importsequencenumber")
ls_V_owningteam_value = loo_JsonResponse.StringOf("value[i]._owningteam_value")
li_Routecase = loo_JsonResponse.BoolOf("value[i].routecase")
li_Blockedprofile = loo_JsonResponse.BoolOf("value[i].blockedprofile")
li_Statecode = loo_JsonResponse.IntOf("value[i].statecode")
ls_Int_casecategory = loo_JsonResponse.StringOf("value[i].int_casecategory")
ls_Entityimage_timestamp = loo_JsonResponse.StringOf("value[i].entityimage_timestamp")
li_Firstresponseslastatus = loo_JsonResponse.IntOf("value[i].firstresponseslastatus")
ls_Traversedpath = loo_JsonResponse.StringOf("value[i].traversedpath")
ls_Int_actualsatisfaction = loo_JsonResponse.StringOf("value[i].int_actualsatisfaction")
ls_V_int_associatedproduct_value = loo_JsonResponse.StringOf("value[i]._int_associatedproduct_value")
ls_V_customerid_value = loo_JsonResponse.StringOf("value[i]._customerid_value")
ls_Entityimage = loo_JsonResponse.StringOf("value[i].entityimage")
ls_V_entitlementid_value = loo_JsonResponse.StringOf("value[i]._entitlementid_value")
li_Activitiescomplete = loo_JsonResponse.BoolOf("value[i].activitiescomplete")
ls_New_upsellreferral = loo_JsonResponse.StringOf("value[i].new_upsellreferral")
li_Statuscode = loo_JsonResponse.IntOf("value[i].statuscode")
ls_Processid = loo_JsonResponse.StringOf("value[i].processid")
ls_V_contractdetailid_value = loo_JsonResponse.StringOf("value[i]._contractdetailid_value")
li_Int_customereffort = loo_JsonResponse.IntOf("value[i].int_customereffort")
ls_Responseby = loo_JsonResponse.StringOf("value[i].responseby")
ls_V_transactioncurrencyid_value = loo_JsonResponse.StringOf("value[i]._transactioncurrencyid_value")
ls_Sentimentvalue = loo_JsonResponse.StringOf("value[i].sentimentvalue")
ls_V_slaid_value = loo_JsonResponse.StringOf("value[i]._slaid_value")
ls_Influencescore = loo_JsonResponse.StringOf("value[i].influencescore")
ls_V_firstresponsebykpiid_value = loo_JsonResponse.StringOf("value[i]._firstresponsebykpiid_value")
ls_Utcconversiontimezonecode = loo_JsonResponse.StringOf("value[i].utcconversiontimezonecode")
ls_Numberofchildincidents = loo_JsonResponse.StringOf("value[i].numberofchildincidents")
ls_Incidentid = loo_JsonResponse.StringOf("value[i].incidentid")
ls_New_casecategory = loo_JsonResponse.StringOf("value[i].new_casecategory")
ls_V_owningbusinessunit_value = loo_JsonResponse.StringOf("value[i]._owningbusinessunit_value")
li_Casetypecode = loo_JsonResponse.IntOf("value[i].casetypecode")
li_Resolvebyslastatus = loo_JsonResponse.IntOf("value[i].resolvebyslastatus")
ls_Createdon = loo_JsonResponse.StringOf("value[i].createdon")
li_Severitycode = loo_JsonResponse.IntOf("value[i].severitycode")
ls_Exchangerate = loo_JsonResponse.StringOf("value[i].exchangerate")
ls_V_subjectid_value = loo_JsonResponse.StringOf("value[i]._subjectid_value")
li_Servicestage = loo_JsonResponse.IntOf("value[i].servicestage")
ls_Description = loo_JsonResponse.StringOf("value[i].description")
ls_Lastonholdtime = loo_JsonResponse.StringOf("value[i].lastonholdtime")
ls_Actualserviceunits = loo_JsonResponse.StringOf("value[i].actualserviceunits")
ls_Title = loo_JsonResponse.StringOf("value[i].title")
ls_V_createdby_value = loo_JsonResponse.StringOf("value[i]._createdby_value")
li_Isdecrementing = loo_JsonResponse.BoolOf("value[i].isdecrementing")
ls_V_modifiedonbehalfby_value = loo_JsonResponse.StringOf("value[i]._modifiedonbehalfby_value")
li_Customersatisfactioncode = loo_JsonResponse.IntOf("value[i].customersatisfactioncode")
ls_Stageid = loo_JsonResponse.StringOf("value[i].stageid")
ls_V_kbarticleid_value = loo_JsonResponse.StringOf("value[i]._kbarticleid_value")
ls_Entityimage_url = loo_JsonResponse.StringOf("value[i].entityimage_url")
li_Firstresponsesent = loo_JsonResponse.BoolOf("value[i].firstresponsesent")
li_Incidentstagecode = loo_JsonResponse.IntOf("value[i].incidentstagecode")
ls_Customerid_accountAccountid = loo_JsonResponse.StringOf("value[i].customerid_account.accountid")
ls_Customerid_accountName = loo_JsonResponse.StringOf("value[i].customerid_account.name")
i = i + 1
loop
destroy loo_Rest
destroy loo_SbResponseBody
destroy loo_JsonResponse
{
"@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(customerid_account(accountid,name))",
"value": [
{
"@odata.etag": "W/\"1161596\"",
"_resolvebykpiid_value": null,
"customercontacted": false,
"_accountid_value": null,
"prioritycode": 2,
"_msdyn_incidenttype_value": null,
"caseorigincode": 2,
"modifiedon": "2018-03-03T12:34:48Z",
"_parentcaseid_value": null,
"_slainvokedid_value": null,
"overriddencreatedon": "2018-03-03T12:34:48Z",
"isescalated": false,
"int_paraturecasenumber": null,
"checkemail": false,
"followupby": "2015-06-04T16:15:42Z",
"ticketnumber": "CAS-01220-S1K8F4",
"versionnumber": 1161596,
"_modifiedby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"billedserviceunits": null,
"decremententitlementterm": true,
"onholdtime": null,
"resolveby": "2015-06-05T16:15:42Z",
"int_upsellreferral": false,
"messagetypecode": null,
"emailaddress": null,
"merged": false,
"int_surveryparticipation": null,
"contractservicelevelcode": null,
"_createdonbehalfby_value": null,
"_contactid_value": null,
"_existingcase_value": null,
"productserialnumber": null,
"_owninguser_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"int_effortnum": null,
"escalatedon": null,
"_productid_value": "3509d8af-7bc3-e411-80df-fc15b42886e8",
"followuptaskcreated": false,
"_ownerid_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"new_actualsatisfaction": null,
"_socialprofileid_value": null,
"_createdbyexternalparty_value": null,
"_contractid_value": null,
"_modifiedbyexternalparty_value": null,
"_masterid_value": null,
"timezoneruleversionnumber": 0,
"entityimageid": null,
"_primarycontactid_value": null,
"importsequencenumber": 124,
"_owningteam_value": null,
"routecase": true,
"blockedprofile": false,
"statecode": 0,
"int_casecategory": null,
"entityimage_timestamp": null,
"firstresponseslastatus": 1,
"traversedpath": null,
"int_actualsatisfaction": null,
"_int_associatedproduct_value": null,
"_customerid_value": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"entityimage": null,
"_entitlementid_value": null,
"activitiescomplete": false,
"new_upsellreferral": null,
"statuscode": 1,
"processid": "0ffbcde4-61c1-4355-aa89-aa1d7b2b8792",
"_contractdetailid_value": null,
"int_customereffort": 121590000,
"responseby": null,
"_transactioncurrencyid_value": null,
"sentimentvalue": null,
"_slaid_value": null,
"influencescore": null,
"_firstresponsebykpiid_value": null,
"utcconversiontimezonecode": null,
"numberofchildincidents": null,
"incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
"new_casecategory": null,
"_owningbusinessunit_value": "c4106190-c81e-e811-a980-000d3a192e9a",
"casetypecode": 2,
"resolvebyslastatus": 1,
"createdon": "2017-01-20T22:50:47Z",
"severitycode": 1,
"exchangerate": null,
"_subjectid_value": "191de3d1-21d5-e411-80eb-c4346bad3638",
"servicestage": 0,
"description": null,
"lastonholdtime": null,
"actualserviceunits": null,
"title": "Faulty product catalog",
"_createdby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"isdecrementing": false,
"_modifiedonbehalfby_value": null,
"customersatisfactioncode": 3,
"stageid": "92a6721b-d465-4d36-aef7-e8822d7a5a6a",
"_kbarticleid_value": null,
"entityimage_url": null,
"firstresponsesent": false,
"incidentstagecode": 1,
"customerid_account": {
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"name": "Fourth Coffee"
}
}
]
}