Returns the entire JSON record for a specific incident.
curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
-H "Accept: application/json" \
-H "OData-MaxVersion: 4.0" \
-H "OData-Version: 4.0" \
-d "$expand=customerid_account($select=accountid,name)" \
-d "$filter=incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8" \
-H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"use chilkat();
$rest = chilkat::CkRest->new();
# URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
$bTls = 1;
$port = 443;
$bAutoReconnect = 1;
$success = $rest->Connect("my-dynamics-domain.api.crm.dynamics.com",$port,$bTls,$bAutoReconnect);
if ($success != 1) {
print "ConnectFailReason: " . $rest->get_ConnectFailReason() . "\r\n";
print $rest->lastErrorText() . "\r\n";
exit;
}
$rest->AddQueryParam("$expand","customerid_account($select=accountid,name)");
$rest->AddQueryParam("$filter","incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8");
$rest->AddHeader("OData-MaxVersion","4.0");
$rest->AddHeader("Accept","application/json");
$rest->AddHeader("OData-Version","4.0");
$rest->AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN");
$sbResponseBody = chilkat::CkStringBuilder->new();
$success = $rest->FullRequestNoBodySb("GET","/api/data/v9.0/incidents",$sbResponseBody);
if ($success != 1) {
print $rest->lastErrorText() . "\r\n";
exit;
}
$respStatusCode = $rest->get_ResponseStatusCode();
if ($respStatusCode >= 400) {
print "Response Status Code = " . $respStatusCode . "\r\n";
print "Response Header:" . "\r\n";
print $rest->responseHeader() . "\r\n";
print "Response Body:" . "\r\n";
print $sbResponseBody->getAsString() . "\r\n";
exit;
}
$jsonResponse = chilkat::CkJsonObject->new();
$jsonResponse->LoadSb($sbResponseBody);
$odataContext = $jsonResponse->stringOf('\'@odata.context\'');
$i = 0;
$count_i = $jsonResponse->SizeOfArray("value");
while ($i < $count_i) {
$jsonResponse->put_I($i);
$odataEtag = $jsonResponse->stringOf('value[i].\'@odata.etag\'');
$v_resolvebykpiid_value = $jsonResponse->stringOf("value[i]._resolvebykpiid_value");
$customercontacted = $jsonResponse->BoolOf("value[i].customercontacted");
$v_accountid_value = $jsonResponse->stringOf("value[i]._accountid_value");
$prioritycode = $jsonResponse->IntOf("value[i].prioritycode");
$v_msdyn_incidenttype_value = $jsonResponse->stringOf("value[i]._msdyn_incidenttype_value");
$caseorigincode = $jsonResponse->IntOf("value[i].caseorigincode");
$modifiedon = $jsonResponse->stringOf("value[i].modifiedon");
$v_parentcaseid_value = $jsonResponse->stringOf("value[i]._parentcaseid_value");
$v_slainvokedid_value = $jsonResponse->stringOf("value[i]._slainvokedid_value");
$overriddencreatedon = $jsonResponse->stringOf("value[i].overriddencreatedon");
$isescalated = $jsonResponse->BoolOf("value[i].isescalated");
$int_paraturecasenumber = $jsonResponse->stringOf("value[i].int_paraturecasenumber");
$checkemail = $jsonResponse->BoolOf("value[i].checkemail");
$followupby = $jsonResponse->stringOf("value[i].followupby");
$ticketnumber = $jsonResponse->stringOf("value[i].ticketnumber");
$versionnumber = $jsonResponse->IntOf("value[i].versionnumber");
$v_modifiedby_value = $jsonResponse->stringOf("value[i]._modifiedby_value");
$billedserviceunits = $jsonResponse->stringOf("value[i].billedserviceunits");
$decremententitlementterm = $jsonResponse->BoolOf("value[i].decremententitlementterm");
$onholdtime = $jsonResponse->stringOf("value[i].onholdtime");
$resolveby = $jsonResponse->stringOf("value[i].resolveby");
$int_upsellreferral = $jsonResponse->BoolOf("value[i].int_upsellreferral");
$messagetypecode = $jsonResponse->stringOf("value[i].messagetypecode");
$emailaddress = $jsonResponse->stringOf("value[i].emailaddress");
$merged = $jsonResponse->BoolOf("value[i].merged");
$int_surveryparticipation = $jsonResponse->stringOf("value[i].int_surveryparticipation");
$contractservicelevelcode = $jsonResponse->stringOf("value[i].contractservicelevelcode");
$v_createdonbehalfby_value = $jsonResponse->stringOf("value[i]._createdonbehalfby_value");
$v_contactid_value = $jsonResponse->stringOf("value[i]._contactid_value");
$v_existingcase_value = $jsonResponse->stringOf("value[i]._existingcase_value");
$productserialnumber = $jsonResponse->stringOf("value[i].productserialnumber");
$v_owninguser_value = $jsonResponse->stringOf("value[i]._owninguser_value");
$int_effortnum = $jsonResponse->stringOf("value[i].int_effortnum");
$escalatedon = $jsonResponse->stringOf("value[i].escalatedon");
$v_productid_value = $jsonResponse->stringOf("value[i]._productid_value");
$followuptaskcreated = $jsonResponse->BoolOf("value[i].followuptaskcreated");
$v_ownerid_value = $jsonResponse->stringOf("value[i]._ownerid_value");
$new_actualsatisfaction = $jsonResponse->stringOf("value[i].new_actualsatisfaction");
$v_socialprofileid_value = $jsonResponse->stringOf("value[i]._socialprofileid_value");
$v_createdbyexternalparty_value = $jsonResponse->stringOf("value[i]._createdbyexternalparty_value");
$v_contractid_value = $jsonResponse->stringOf("value[i]._contractid_value");
$v_modifiedbyexternalparty_value = $jsonResponse->stringOf("value[i]._modifiedbyexternalparty_value");
$v_masterid_value = $jsonResponse->stringOf("value[i]._masterid_value");
$timezoneruleversionnumber = $jsonResponse->IntOf("value[i].timezoneruleversionnumber");
$entityimageid = $jsonResponse->stringOf("value[i].entityimageid");
$v_primarycontactid_value = $jsonResponse->stringOf("value[i]._primarycontactid_value");
$importsequencenumber = $jsonResponse->IntOf("value[i].importsequencenumber");
$v_owningteam_value = $jsonResponse->stringOf("value[i]._owningteam_value");
$routecase = $jsonResponse->BoolOf("value[i].routecase");
$blockedprofile = $jsonResponse->BoolOf("value[i].blockedprofile");
$statecode = $jsonResponse->IntOf("value[i].statecode");
$int_casecategory = $jsonResponse->stringOf("value[i].int_casecategory");
$entityimage_timestamp = $jsonResponse->stringOf("value[i].entityimage_timestamp");
$firstresponseslastatus = $jsonResponse->IntOf("value[i].firstresponseslastatus");
$traversedpath = $jsonResponse->stringOf("value[i].traversedpath");
$int_actualsatisfaction = $jsonResponse->stringOf("value[i].int_actualsatisfaction");
$v_int_associatedproduct_value = $jsonResponse->stringOf("value[i]._int_associatedproduct_value");
$v_customerid_value = $jsonResponse->stringOf("value[i]._customerid_value");
$entityimage = $jsonResponse->stringOf("value[i].entityimage");
$v_entitlementid_value = $jsonResponse->stringOf("value[i]._entitlementid_value");
$activitiescomplete = $jsonResponse->BoolOf("value[i].activitiescomplete");
$new_upsellreferral = $jsonResponse->stringOf("value[i].new_upsellreferral");
$statuscode = $jsonResponse->IntOf("value[i].statuscode");
$processid = $jsonResponse->stringOf("value[i].processid");
$v_contractdetailid_value = $jsonResponse->stringOf("value[i]._contractdetailid_value");
$int_customereffort = $jsonResponse->IntOf("value[i].int_customereffort");
$responseby = $jsonResponse->stringOf("value[i].responseby");
$v_transactioncurrencyid_value = $jsonResponse->stringOf("value[i]._transactioncurrencyid_value");
$sentimentvalue = $jsonResponse->stringOf("value[i].sentimentvalue");
$v_slaid_value = $jsonResponse->stringOf("value[i]._slaid_value");
$influencescore = $jsonResponse->stringOf("value[i].influencescore");
$v_firstresponsebykpiid_value = $jsonResponse->stringOf("value[i]._firstresponsebykpiid_value");
$utcconversiontimezonecode = $jsonResponse->stringOf("value[i].utcconversiontimezonecode");
$numberofchildincidents = $jsonResponse->stringOf("value[i].numberofchildincidents");
$incidentid = $jsonResponse->stringOf("value[i].incidentid");
$new_casecategory = $jsonResponse->stringOf("value[i].new_casecategory");
$v_owningbusinessunit_value = $jsonResponse->stringOf("value[i]._owningbusinessunit_value");
$casetypecode = $jsonResponse->IntOf("value[i].casetypecode");
$resolvebyslastatus = $jsonResponse->IntOf("value[i].resolvebyslastatus");
$createdon = $jsonResponse->stringOf("value[i].createdon");
$severitycode = $jsonResponse->IntOf("value[i].severitycode");
$exchangerate = $jsonResponse->stringOf("value[i].exchangerate");
$v_subjectid_value = $jsonResponse->stringOf("value[i]._subjectid_value");
$servicestage = $jsonResponse->IntOf("value[i].servicestage");
$description = $jsonResponse->stringOf("value[i].description");
$lastonholdtime = $jsonResponse->stringOf("value[i].lastonholdtime");
$actualserviceunits = $jsonResponse->stringOf("value[i].actualserviceunits");
$title = $jsonResponse->stringOf("value[i].title");
$v_createdby_value = $jsonResponse->stringOf("value[i]._createdby_value");
$isdecrementing = $jsonResponse->BoolOf("value[i].isdecrementing");
$v_modifiedonbehalfby_value = $jsonResponse->stringOf("value[i]._modifiedonbehalfby_value");
$customersatisfactioncode = $jsonResponse->IntOf("value[i].customersatisfactioncode");
$stageid = $jsonResponse->stringOf("value[i].stageid");
$v_kbarticleid_value = $jsonResponse->stringOf("value[i]._kbarticleid_value");
$entityimage_url = $jsonResponse->stringOf("value[i].entityimage_url");
$firstresponsesent = $jsonResponse->BoolOf("value[i].firstresponsesent");
$incidentstagecode = $jsonResponse->IntOf("value[i].incidentstagecode");
$customerid_accountAccountid = $jsonResponse->stringOf("value[i].customerid_account.accountid");
$customerid_accountName = $jsonResponse->stringOf("value[i].customerid_account.name");
$i = $i + 1;
}
{
"@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(customerid_account(accountid,name))",
"value": [
{
"@odata.etag": "W/\"1161596\"",
"_resolvebykpiid_value": null,
"customercontacted": false,
"_accountid_value": null,
"prioritycode": 2,
"_msdyn_incidenttype_value": null,
"caseorigincode": 2,
"modifiedon": "2018-03-03T12:34:48Z",
"_parentcaseid_value": null,
"_slainvokedid_value": null,
"overriddencreatedon": "2018-03-03T12:34:48Z",
"isescalated": false,
"int_paraturecasenumber": null,
"checkemail": false,
"followupby": "2015-06-04T16:15:42Z",
"ticketnumber": "CAS-01220-S1K8F4",
"versionnumber": 1161596,
"_modifiedby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"billedserviceunits": null,
"decremententitlementterm": true,
"onholdtime": null,
"resolveby": "2015-06-05T16:15:42Z",
"int_upsellreferral": false,
"messagetypecode": null,
"emailaddress": null,
"merged": false,
"int_surveryparticipation": null,
"contractservicelevelcode": null,
"_createdonbehalfby_value": null,
"_contactid_value": null,
"_existingcase_value": null,
"productserialnumber": null,
"_owninguser_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"int_effortnum": null,
"escalatedon": null,
"_productid_value": "3509d8af-7bc3-e411-80df-fc15b42886e8",
"followuptaskcreated": false,
"_ownerid_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"new_actualsatisfaction": null,
"_socialprofileid_value": null,
"_createdbyexternalparty_value": null,
"_contractid_value": null,
"_modifiedbyexternalparty_value": null,
"_masterid_value": null,
"timezoneruleversionnumber": 0,
"entityimageid": null,
"_primarycontactid_value": null,
"importsequencenumber": 124,
"_owningteam_value": null,
"routecase": true,
"blockedprofile": false,
"statecode": 0,
"int_casecategory": null,
"entityimage_timestamp": null,
"firstresponseslastatus": 1,
"traversedpath": null,
"int_actualsatisfaction": null,
"_int_associatedproduct_value": null,
"_customerid_value": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"entityimage": null,
"_entitlementid_value": null,
"activitiescomplete": false,
"new_upsellreferral": null,
"statuscode": 1,
"processid": "0ffbcde4-61c1-4355-aa89-aa1d7b2b8792",
"_contractdetailid_value": null,
"int_customereffort": 121590000,
"responseby": null,
"_transactioncurrencyid_value": null,
"sentimentvalue": null,
"_slaid_value": null,
"influencescore": null,
"_firstresponsebykpiid_value": null,
"utcconversiontimezonecode": null,
"numberofchildincidents": null,
"incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
"new_casecategory": null,
"_owningbusinessunit_value": "c4106190-c81e-e811-a980-000d3a192e9a",
"casetypecode": 2,
"resolvebyslastatus": 1,
"createdon": "2017-01-20T22:50:47Z",
"severitycode": 1,
"exchangerate": null,
"_subjectid_value": "191de3d1-21d5-e411-80eb-c4346bad3638",
"servicestage": 0,
"description": null,
"lastonholdtime": null,
"actualserviceunits": null,
"title": "Faulty product catalog",
"_createdby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
"isdecrementing": false,
"_modifiedonbehalfby_value": null,
"customersatisfactioncode": 3,
"stageid": "92a6721b-d465-4d36-aef7-e8822d7a5a6a",
"_kbarticleid_value": null,
"entityimage_url": null,
"firstresponsesent": false,
"incidentstagecode": 1,
"customerid_account": {
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
"name": "Fourth Coffee"
}
}
]
}