Java Dynamics CRM: Get Phone Calls Regarding an Account

Back to Index

Returns the subject, description, start date/time and activity ID for phone calls regarding an account. This example gets the phone calls regarding the Fourth Coffee account (accountid = b6a19cdd-88df-e311-b8e5-6c3be5a8b200).

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -d "$filter=_regardingobjectid_value eq b6a19cdd-88df-e311-b8e5-6c3be5a8b200" \
  -d "$select=subject,description,actualstart,activityid" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"

Java Example

import com.chilkatsoft.*;

public class ChilkatExample {

  static {
    try {
        System.loadLibrary("chilkat");
    } catch (UnsatisfiedLinkError e) {
      System.err.println("Native code library failed to load.\n" + e);
      System.exit(1);
    }
  }

  public static void main(String argv[])
  {
    CkRest rest = new CkRest();
    boolean success;

    //  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
    boolean bTls = true;
    int port = 443;
    boolean bAutoReconnect = true;
    success = rest.Connect("my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect);
    if (success != true) {
        System.out.println("ConnectFailReason: " + rest.get_ConnectFailReason());
        System.out.println(rest.lastErrorText());
        return;
        }

    rest.AddQueryParam("$filter","_regardingobjectid_value eq b6a19cdd-88df-e311-b8e5-6c3be5a8b200");
    rest.AddQueryParam("$select","subject,description,actualstart,activityid");

    rest.AddHeader("OData-MaxVersion","4.0");
    rest.AddHeader("Accept","application/json");
    rest.AddHeader("OData-Version","4.0");
    rest.AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN");

    CkStringBuilder sbResponseBody = new CkStringBuilder();
    success = rest.FullRequestNoBodySb("GET","/api/data/v9.0/phonecalls",sbResponseBody);
    if (success != true) {
        System.out.println(rest.lastErrorText());
        return;
        }

    int respStatusCode = rest.get_ResponseStatusCode();
    if (respStatusCode >= 400) {
        System.out.println("Response Status Code = " + respStatusCode);
        System.out.println("Response Header:");
        System.out.println(rest.responseHeader());
        System.out.println("Response Body:");
        System.out.println(sbResponseBody.getAsString());
        return;
        }

    CkJsonObject jsonResponse = new CkJsonObject();
    jsonResponse.LoadSb(sbResponseBody);

    int i;
    int count_i;

    String odataContext = jsonResponse.stringOf("\"@odata.context\"");
    i = 0;
    count_i = jsonResponse.SizeOfArray("value");
    while (i < count_i) {
        jsonResponse.put_I(i);
        String odataEtag = jsonResponse.stringOf("value[i].\"@odata.etag\"");
        String subject = jsonResponse.stringOf("value[i].subject");
        String description = jsonResponse.stringOf("value[i].description");
        String actualstart = jsonResponse.stringOf("value[i].actualstart");
        String activityid = jsonResponse.stringOf("value[i].activityid");
        i = i+1;
        }
  }
}

Sample JSON Response Body

{
  "@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#phonecalls(subject,description,actualstart,activityid)",
  "value": [
    {
      "@odata.etag": "W/\"1818469\"",
      "subject": "Discussed coffee bean pricing.",
      "description": "Discussed coffee bean pricing.",
      "actualstart": "2018-04-29T11:56:21Z",
      "activityid": "098af854-a44b-e811-a955-000d3a1ca612"
    }
  ]
}