Delphi DLL Dynamics CRM: Create a Phone Call

Back to Index

Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

Delphi DLL Example

var
rest: HCkRest;
success: Boolean;
bTls: Boolean;
port: Integer;
bAutoReconnect: Boolean;
json: HCkJsonObject;
sbRequestBody: HCkStringBuilder;
sbResponseBody: HCkStringBuilder;
respStatusCode: Integer;

begin
rest := CkRest_Create();

//  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
bTls := True;
port := 443;
bAutoReconnect := True;
success := CkRest_Connect(rest,'my-dynamics-domain.api.crm.dynamics.com',port,bTls,bAutoReconnect);
if (success <> True) then
  begin
    Memo1.Lines.Add('ConnectFailReason: ' + IntToStr(CkRest_getConnectFailReason(rest)));
    Memo1.Lines.Add(CkRest__lastErrorText(rest));
    Exit;
  end;

json := CkJsonObject_Create();
CkJsonObject_UpdateString(json,'subject','Sample Phone Call 123');
CkJsonObject_UpdateString(json,'phonenumber','3125551920');
CkJsonObject_UpdateString(json,'description','Sample phone call created using the Chilkat Rest API');
CkJsonObject_UpdateString(json,'scheduledend','2018-04-29T11:56:21Z');
CkJsonObject_UpdateString(json,'"regardingobjectid_account@odata.bind"','/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)');
CkJsonObject_UpdateNumber(json,'actualdurationminutes','25');
CkJsonObject_UpdateBool(json,'directioncode',True);
CkJsonObject_UpdateString(json,'phonecall_activity_parties[0]."partyid_systemuser@odata.bind"','/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)');
CkJsonObject_UpdateNumber(json,'phonecall_activity_parties[0].participationtypemask','1');
CkJsonObject_UpdateString(json,'phonecall_activity_parties[1]."partyid_contact@odata.bind"','/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)');
CkJsonObject_UpdateNumber(json,'phonecall_activity_parties[1].participationtypemask','2');
CkJsonObject_UpdateString(json,'phonecall_activity_parties[2]."partyid_incident@odata.bind"','/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)');
CkJsonObject_UpdateNumber(json,'phonecall_activity_parties[2].participationtypemask','8');

CkRest_AddHeader(rest,'Content-Type','application/json; charset=utf-8');
CkRest_AddHeader(rest,'OData-Version','4.0');
CkRest_AddHeader(rest,'Accept','application/json');
CkRest_AddHeader(rest,'OData-MaxVersion','4.0');
CkRest_AddHeader(rest,'Authorization','Bearer DYNAMICS_CRM_ACCESS_TOKEN');

sbRequestBody := CkStringBuilder_Create();
CkJsonObject_EmitSb(json,sbRequestBody);
sbResponseBody := CkStringBuilder_Create();
success := CkRest_FullRequestSb(rest,'POST','/api/data/v9.0/phonecalls',sbRequestBody,sbResponseBody);
if (success <> True) then
  begin
    Memo1.Lines.Add(CkRest__lastErrorText(rest));
    Exit;
  end;
respStatusCode := CkRest_getResponseStatusCode(rest);
if (respStatusCode >= 400) then
  begin
    Memo1.Lines.Add('Response Status Code = ' + IntToStr(respStatusCode));
    Memo1.Lines.Add('Response Header:');
    Memo1.Lines.Add(CkRest__responseHeader(rest));
    Memo1.Lines.Add('Response Body:');
    Memo1.Lines.Add(CkStringBuilder__getAsString(sbResponseBody));
    Exit;
  end;

CkRest_Dispose(rest);
CkJsonObject_Dispose(json);
CkStringBuilder_Dispose(sbRequestBody);
CkStringBuilder_Dispose(sbResponseBody);