Gets all incidents, and gets the account name and accountid by expanding the customerid_account lookup property.
curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
-H "Accept: application/json" \
-H "OData-MaxVersion: 4.0" \
-H "OData-Version: 4.0" \
-d "$select=title,ticketnumber,description,createdon,emailaddress,statuscode,statecode" \
-d "$expand=customerid_account($select=name,accountid)" \
-H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"
Use ChilkatAx-9.5.0-win32.pkg
Procedure Test
Handle hoRest
Boolean iSuccess
Boolean iBTls
Integer iPort
Boolean iBAutoReconnect
Variant vSbResponseBody
Handle hoSbResponseBody
Integer iRespStatusCode
Handle hoJsonResponse
Integer i
Integer iCount_i
String sOdataContext
String sOdataEtag
String sTitle
String sTicketnumber
String sDescription
String sCreatedon
String sEmailaddress
Integer iStatuscode
Integer iStatecode
String sIncidentid
String sCustomerid_accountName
String sCustomerid_accountAccountid
String sCustomerid_account
String sTemp1
Integer iTemp1
Get Create (RefClass(cComChilkatRest)) To hoRest
If (Not(IsComObjectCreated(hoRest))) Begin
Send CreateComObject of hoRest
End
// URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
Move True To iBTls
Move 443 To iPort
Move True To iBAutoReconnect
Get ComConnect Of hoRest "my-dynamics-domain.api.crm.dynamics.com" iPort iBTls iBAutoReconnect To iSuccess
If (iSuccess <> True) Begin
Get ComConnectFailReason Of hoRest To iTemp1
Showln "ConnectFailReason: " iTemp1
Get ComLastErrorText Of hoRest To sTemp1
Showln sTemp1
Procedure_Return
End
Get ComAddQueryParam Of hoRest "$select" "title,ticketnumber,description,createdon,emailaddress,statuscode,statecode" To iSuccess
Get ComAddQueryParam Of hoRest "$expand" "customerid_account($select=name,accountid)" To iSuccess
Get ComAddHeader Of hoRest "OData-MaxVersion" "4.0" To iSuccess
Get ComAddHeader Of hoRest "Accept" "application/json" To iSuccess
Get ComAddHeader Of hoRest "OData-Version" "4.0" To iSuccess
Get ComAddHeader Of hoRest "Authorization" "Bearer DYNAMICS_CRM_ACCESS_TOKEN" To iSuccess
Get Create (RefClass(cComChilkatStringBuilder)) To hoSbResponseBody
If (Not(IsComObjectCreated(hoSbResponseBody))) Begin
Send CreateComObject of hoSbResponseBody
End
Get pvComObject of hoSbResponseBody to vSbResponseBody
Get ComFullRequestNoBodySb Of hoRest "GET" "/api/data/v9.0/incidents" vSbResponseBody To iSuccess
If (iSuccess <> True) Begin
Get ComLastErrorText Of hoRest To sTemp1
Showln sTemp1
Procedure_Return
End
Get ComResponseStatusCode Of hoRest To iRespStatusCode
If (iRespStatusCode >= 400) Begin
Showln "Response Status Code = " iRespStatusCode
Showln "Response Header:"
Get ComResponseHeader Of hoRest To sTemp1
Showln sTemp1
Showln "Response Body:"
Get ComGetAsString Of hoSbResponseBody To sTemp1
Showln sTemp1
Procedure_Return
End
Get Create (RefClass(cComChilkatJsonObject)) To hoJsonResponse
If (Not(IsComObjectCreated(hoJsonResponse))) Begin
Send CreateComObject of hoJsonResponse
End
Get pvComObject of hoSbResponseBody to vSbResponseBody
Get ComLoadSb Of hoJsonResponse vSbResponseBody To iSuccess
Get ComStringOf Of hoJsonResponse '"@odata.context"' To sOdataContext
Move 0 To i
Get ComSizeOfArray Of hoJsonResponse "value" To iCount_i
While (i < iCount_i)
Set ComI Of hoJsonResponse To i
Get ComStringOf Of hoJsonResponse 'value[i]."@odata.etag"' To sOdataEtag
Get ComStringOf Of hoJsonResponse "value[i].title" To sTitle
Get ComStringOf Of hoJsonResponse "value[i].ticketnumber" To sTicketnumber
Get ComStringOf Of hoJsonResponse "value[i].description" To sDescription
Get ComStringOf Of hoJsonResponse "value[i].createdon" To sCreatedon
Get ComStringOf Of hoJsonResponse "value[i].emailaddress" To sEmailaddress
Get ComIntOf Of hoJsonResponse "value[i].statuscode" To iStatuscode
Get ComIntOf Of hoJsonResponse "value[i].statecode" To iStatecode
Get ComStringOf Of hoJsonResponse "value[i].incidentid" To sIncidentid
Get ComStringOf Of hoJsonResponse "value[i].customerid_account.name" To sCustomerid_accountName
Get ComStringOf Of hoJsonResponse "value[i].customerid_account.accountid" To sCustomerid_accountAccountid
Get ComStringOf Of hoJsonResponse "value[i].customerid_account" To sCustomerid_account
Move i + 1 To i
Loop
End_Procedure
{
"@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(title,ticketnumber,description,createdon,emailaddress,statuscode,statecode,customerid_account(name,accountid))",
"value": [
{
"@odata.etag": "W/\"1818362\"",
"title": "Product damaged (sample)",
"ticketnumber": "CAS-01000-C7N2X1",
"description": null,
"createdon": "2018-04-25T16:00:00Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "bf151f13-b749-e811-a959-000d3a1adfba",
"customerid_account": {
"name": "Litware, Inc.",
"accountid": "1c151f13-b749-e811-a959-000d3a1adfba"
}
},
{
"@odata.etag": "W/\"1162477\"",
"title": "Missing parts",
"ticketnumber": "CAS-00039-G6M3C9",
"description": null,
"createdon": "2018-03-03T12:34:40Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "981133e1-1ffa-e511-8101-00155d09ab01",
"customerid_account": null
},
{
"@odata.etag": "W/\"1170218\"",
"title": "Parent Case for Item defective on delivery",
"ticketnumber": "CAS-00044-H4M0L5",
"description": null,
"createdon": "2018-03-12T16:21:09Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "6f021b89-c763-e511-80d5-3863bb2e33b0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1170223\"",
"title": "Parent Case for Noise from product",
"ticketnumber": "CAS-00049-P1W4W7",
"description": null,
"createdon": "2018-03-12T16:21:10Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "f9bc218f-c763-e511-80d5-3863bb2e33b0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1170228\"",
"title": "Parent Case for Product feature information required",
"ticketnumber": "CAS-00054-K3Z3F1",
"description": null,
"createdon": "2018-03-12T16:21:10Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "27bd218f-c763-e511-80d5-3863bb2e33b0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1170233\"",
"title": "Parent Case for Product related question",
"ticketnumber": "CAS-00058-B6N5Z1",
"description": null,
"createdon": "2018-03-12T16:21:11Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "40de2795-c763-e511-80d5-3863bb2e33b0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1170238\"",
"title": "Parent Case for Required Service scheduling request",
"ticketnumber": "CAS-00062-S8J4X6",
"description": null,
"createdon": "2018-03-12T16:21:11Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "1171fc9b-c763-e511-80d5-3863bb2e33b0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1170243\"",
"title": "Parent Case for Service required soon",
"ticketnumber": "CAS-00068-H8S8F7",
"description": null,
"createdon": "2018-03-12T16:21:12Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "2671fc9b-c763-e511-80d5-3863bb2e33b0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1161466\"",
"title": "Parent Case for Error E39X761",
"ticketnumber": "CAS-00077-V7N9W2",
"description": null,
"createdon": "2018-03-03T12:34:41Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "a6c64631-c41e-e511-80d7-3863bb2eb380",
"customerid_account": {
"name": "A. Datum",
"accountid": "475b158c-541c-e511-80d3-3863bb347ba8"
}
},
{
"@odata.etag": "W/\"1172579\"",
"title": "Service call request",
"ticketnumber": "CAS-00075-D6Z4C7",
"description": null,
"createdon": "2018-03-12T16:21:12Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "26467a5f-a593-e511-80db-3863bb2ed1f8",
"customerid_account": {
"name": "City Power & Light",
"accountid": "aea19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170256\"",
"title": "Request to Schedule Preventive Maintenance ",
"ticketnumber": "CAS-00079-G8M0Q9",
"description": null,
"createdon": "2018-03-12T16:21:13Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "b3c9a389-ac93-e511-80db-3863bb2ed1f8",
"customerid_account": {
"name": "School of Fine Art",
"accountid": "c6a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170261\"",
"title": "Product inquiry",
"ticketnumber": "CAS-00081-J9C5H4",
"description": null,
"createdon": "2018-03-12T16:21:13Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "37888358-ae93-e511-80db-3863bb2ed1f8",
"customerid_account": {
"name": "Blue Yonder Airlines",
"accountid": "aca19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170267\"",
"title": "Service call requested",
"ticketnumber": "CAS-00082-W9C9X0",
"description": null,
"createdon": "2018-03-12T16:21:13Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "1202b4ae-ae93-e511-80db-3863bb2ed1f8",
"customerid_account": {
"name": "Coho Winery",
"accountid": "b0a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1172585\"",
"title": "Service Request",
"ticketnumber": "CAS-00072-S1G3M8",
"description": "Maintenance service request.",
"createdon": "2018-03-12T16:21:13Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "c7d27f2e-9493-e511-80d6-3863bb363e80",
"customerid_account": {
"name": "Alpine Ski House",
"accountid": "aaa19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170285\"",
"title": "3D Printer Support",
"ticketnumber": "CAS-00033-Q9K5B1",
"description": "Marissa is having problems with Bluetooth connectivity to the ABS Filament 3D Printer. This may be an issue with out-of-date drivers.",
"createdon": "2018-03-12T16:21:14Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "69ab2ce9-e8c5-e511-80de-6c3be5a8dad0",
"customerid_account": null
},
{
"@odata.etag": "W/\"1161651\"",
"title": "Average order shipment time",
"ticketnumber": "CAS-01213-P8B3X0",
"description": "Customer inquiry as to average shipping time",
"createdon": "2017-01-20T22:50:45Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "b69e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Litware",
"accountid": "bca19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161554\"",
"title": "Complete overhaul required",
"ticketnumber": "CAS-01214-S6Z4Z6",
"description": "Overhaul of customer system required",
"createdon": "2017-01-20T22:50:43Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "b89e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Consolidated Messenger",
"accountid": "b2a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161467\"",
"title": "Contact details requested",
"ticketnumber": "CAS-01215-N0Y1T2",
"description": "Customer contact details requested.",
"createdon": "2017-01-20T22:50:47Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "ba9e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "A. Datum",
"accountid": "475b158c-541c-e511-80d3-3863bb347ba8"
}
},
{
"@odata.etag": "W/\"1161510\"",
"title": "Customer Contact Information",
"ticketnumber": "CAS-01216-L3S7F2",
"description": "Contact Information Request",
"createdon": "2017-01-20T22:50:49Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "bc9e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Blue Yonder Airlines",
"accountid": "aca19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161492\"",
"title": "Delivery never arrived",
"ticketnumber": "CAS-01219-H6B9P4",
"description": null,
"createdon": "2017-01-20T22:50:49Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "c29e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Alpine Ski House",
"accountid": "aaa19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161596\"",
"title": "Faulty product catalog",
"ticketnumber": "CAS-01220-S1K8F4",
"description": null,
"createdon": "2017-01-20T22:50:47Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Fourth Coffee",
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161652\"",
"title": "Incorrect product information online",
"ticketnumber": "CAS-01222-S6G5J0",
"description": null,
"createdon": "2017-01-20T22:50:51Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "c89e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Litware",
"accountid": "bca19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161555\"",
"title": "Information on the product",
"ticketnumber": "CAS-01223-Z6Y4Y1",
"description": null,
"createdon": "2017-01-20T22:50:53Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "ca9e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Consolidated Messenger",
"accountid": "b2a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161568\"",
"title": "Item defective",
"ticketnumber": "CAS-01224-K7W7X1",
"description": null,
"createdon": "2017-01-20T22:50:54Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "cc9e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Fabrikam, Inc.",
"accountid": "b4a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161597\"",
"title": "Maintenance information for Desktop PCs.",
"ticketnumber": "CAS-01226-D5F0K2",
"description": null,
"createdon": "2017-01-20T22:50:54Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "d09e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Fourth Coffee",
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161637\"",
"title": "Maintenance time information required",
"ticketnumber": "CAS-01228-R4R6L0",
"description": null,
"createdon": "2017-01-20T22:50:52Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "d49e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Humongous Insurance",
"accountid": "baa19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161797\"",
"title": "Need help with 3D printer components",
"ticketnumber": "CAS-01230-P5Y4B7",
"description": null,
"createdon": "2017-01-20T22:50:55Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "d89e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "The Phone Company",
"accountid": "cca19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161598\"",
"title": "Need service feature question",
"ticketnumber": "CAS-01232-S7L0X4",
"description": null,
"createdon": "2017-01-20T22:50:57Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "dc9e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Fourth Coffee",
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170346\"",
"title": "Operating manual required",
"ticketnumber": "CAS-01235-N3D0M1",
"description": null,
"createdon": "2017-01-20T22:50:58Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "e29e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "A. Datum",
"accountid": "475b158c-541c-e511-80d3-3863bb347ba8"
}
},
{
"@odata.etag": "W/\"1161599\"",
"title": "Product catalog requested",
"ticketnumber": "CAS-01237-H0T7F2",
"description": null,
"createdon": "2017-01-20T22:50:58Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "e69e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Fourth Coffee",
"accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161653\"",
"title": "Product damaged",
"ticketnumber": "CAS-01238-F4W6Y7",
"description": null,
"createdon": "2017-01-20T22:50:56Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "e89e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Litware",
"accountid": "bca19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1161539\"",
"title": "Product damaged during shipment",
"ticketnumber": "CAS-01239-F9N7V2",
"description": "Customer is requesting a new product be shipped immediately. The cost is to be covered by the Shipping company, ",
"createdon": "2017-01-20T22:51:00Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "ea9e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Coho Winery",
"accountid": "b0a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170364\"",
"title": "Product information required",
"ticketnumber": "CAS-01242-W9H7T3",
"description": null,
"createdon": "2017-01-20T22:51:00Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "f09e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Fabrikam, Inc.",
"accountid": "b4a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170378\"",
"title": "Product question",
"ticketnumber": "CAS-01244-S6B1P5",
"description": null,
"createdon": "2017-01-20T22:51:05Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "f49e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "A. Datum",
"accountid": "475b158c-541c-e511-80d3-3863bb347ba8"
}
},
{
"@odata.etag": "W/\"1172591\"",
"title": "Product question re warranty",
"ticketnumber": "CAS-01245-K3H4H7",
"description": null,
"createdon": "2017-01-20T22:51:02Z",
"emailaddress": null,
"statuscode": 5,
"statecode": 1,
"incidentid": "f69e62a8-90df-e311-9565-a45d36fc5fe8",
"customerid_account": {
"name": "Consolidated Messenger",
"accountid": "b2a19cdd-88df-e311-b8e5-6c3be5a8b200"
}
},
{
"@odata.etag": "W/\"1170390\"",
"title": "Product service time",
"ticketnumber": "CAS-01248-B4G9S0",
"description": null,
"createdon": "2017-01-20T22:51:01Z",
"emailaddress": null,
"statuscode": 1,
"statecode": 0,
"incidentid": "fc9e62a8-90df-e311-9565-a45d36fc5fe8",
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