DataFlex Dynamics CRM: Create a Phone Call

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Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

DataFlex Example

Use ChilkatAx-9.5.0-win32.pkg

Procedure Test
    Handle hoRest
    Boolean iSuccess
    Boolean iBTls
    Integer iPort
    Boolean iBAutoReconnect
    Handle hoJson
    Variant vSbRequestBody
    Handle hoSbRequestBody
    Variant vSbResponseBody
    Handle hoSbResponseBody
    Integer iRespStatusCode
    String sTemp1
    Integer iTemp1

    Get Create (RefClass(cComChilkatRest)) To hoRest
    If (Not(IsComObjectCreated(hoRest))) Begin
        Send CreateComObject of hoRest
    End

    //  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
    Move True To iBTls
    Move 443 To iPort
    Move True To iBAutoReconnect
    Get ComConnect Of hoRest "my-dynamics-domain.api.crm.dynamics.com" iPort iBTls iBAutoReconnect To iSuccess
    If (iSuccess <> True) Begin
        Get ComConnectFailReason Of hoRest To iTemp1
        Showln "ConnectFailReason: " iTemp1
        Get ComLastErrorText Of hoRest To sTemp1
        Showln sTemp1
        Procedure_Return
    End

    Get Create (RefClass(cComChilkatJsonObject)) To hoJson
    If (Not(IsComObjectCreated(hoJson))) Begin
        Send CreateComObject of hoJson
    End
    Get ComUpdateString Of hoJson "subject" "Sample Phone Call 123" To iSuccess
    Get ComUpdateString Of hoJson "phonenumber" "3125551920" To iSuccess
    Get ComUpdateString Of hoJson "description" "Sample phone call created using the Chilkat Rest API" To iSuccess
    Get ComUpdateString Of hoJson "scheduledend" "2018-04-29T11:56:21Z" To iSuccess
    Get ComUpdateString Of hoJson '"regardingobjectid_account@odata.bind"' "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)" To iSuccess
    Get ComUpdateNumber Of hoJson "actualdurationminutes" "25" To iSuccess
    Get ComUpdateBool Of hoJson "directioncode" True To iSuccess
    Get ComUpdateString Of hoJson 'phonecall_activity_parties[0]."partyid_systemuser@odata.bind"' "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)" To iSuccess
    Get ComUpdateNumber Of hoJson "phonecall_activity_parties[0].participationtypemask" "1" To iSuccess
    Get ComUpdateString Of hoJson 'phonecall_activity_parties[1]."partyid_contact@odata.bind"' "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)" To iSuccess
    Get ComUpdateNumber Of hoJson "phonecall_activity_parties[1].participationtypemask" "2" To iSuccess
    Get ComUpdateString Of hoJson 'phonecall_activity_parties[2]."partyid_incident@odata.bind"' "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)" To iSuccess
    Get ComUpdateNumber Of hoJson "phonecall_activity_parties[2].participationtypemask" "8" To iSuccess

    Get ComAddHeader Of hoRest "Content-Type" "application/json; charset=utf-8" To iSuccess
    Get ComAddHeader Of hoRest "OData-Version" "4.0" To iSuccess
    Get ComAddHeader Of hoRest "Accept" "application/json" To iSuccess
    Get ComAddHeader Of hoRest "OData-MaxVersion" "4.0" To iSuccess
    Get ComAddHeader Of hoRest "Authorization" "Bearer DYNAMICS_CRM_ACCESS_TOKEN" To iSuccess

    Get Create (RefClass(cComChilkatStringBuilder)) To hoSbRequestBody
    If (Not(IsComObjectCreated(hoSbRequestBody))) Begin
        Send CreateComObject of hoSbRequestBody
    End
    Get pvComObject of hoSbRequestBody to vSbRequestBody
    Get ComEmitSb Of hoJson vSbRequestBody To iSuccess
    Get Create (RefClass(cComChilkatStringBuilder)) To hoSbResponseBody
    If (Not(IsComObjectCreated(hoSbResponseBody))) Begin
        Send CreateComObject of hoSbResponseBody
    End
    Get pvComObject of hoSbRequestBody to vSbRequestBody
    Get pvComObject of hoSbResponseBody to vSbResponseBody
    Get ComFullRequestSb Of hoRest "POST" "/api/data/v9.0/phonecalls" vSbRequestBody vSbResponseBody To iSuccess
    If (iSuccess <> True) Begin
        Get ComLastErrorText Of hoRest To sTemp1
        Showln sTemp1
        Procedure_Return
    End

    Get ComResponseStatusCode Of hoRest To iRespStatusCode
    If (iRespStatusCode >= 400) Begin
        Showln "Response Status Code = " iRespStatusCode
        Showln "Response Header:"
        Get ComResponseHeader Of hoRest To sTemp1
        Showln sTemp1
        Showln "Response Body:"
        Get ComGetAsString Of hoSbResponseBody To sTemp1
        Showln sTemp1
        Procedure_Return
    End



End_Procedure