C# Dynamics CRM: Create a Phone Call

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Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

C# Example

Chilkat.Rest rest = new Chilkat.Rest();
bool success;

//  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
bool bTls = true;
int port = 443;
bool bAutoReconnect = true;
success = rest.Connect("my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect);
if (success != true) {
    Debug.WriteLine("ConnectFailReason: " + Convert.ToString(rest.ConnectFailReason));
    Debug.WriteLine(rest.LastErrorText);
    return;
}

Chilkat.JsonObject json = new Chilkat.JsonObject();
json.UpdateString("subject","Sample Phone Call 123");
json.UpdateString("phonenumber","3125551920");
json.UpdateString("description","Sample phone call created using the Chilkat Rest API");
json.UpdateString("scheduledend","2018-04-29T11:56:21Z");
json.UpdateString("\"regardingobjectid_account@odata.bind\"","/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)");
json.UpdateNumber("actualdurationminutes","25");
json.UpdateBool("directioncode",true);
json.UpdateString("phonecall_activity_parties[0].\"partyid_systemuser@odata.bind\"","/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)");
json.UpdateNumber("phonecall_activity_parties[0].participationtypemask","1");
json.UpdateString("phonecall_activity_parties[1].\"partyid_contact@odata.bind\"","/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)");
json.UpdateNumber("phonecall_activity_parties[1].participationtypemask","2");
json.UpdateString("phonecall_activity_parties[2].\"partyid_incident@odata.bind\"","/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)");
json.UpdateNumber("phonecall_activity_parties[2].participationtypemask","8");

rest.AddHeader("Content-Type","application/json; charset=utf-8");
rest.AddHeader("OData-Version","4.0");
rest.AddHeader("Accept","application/json");
rest.AddHeader("OData-MaxVersion","4.0");
rest.AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN");

Chilkat.StringBuilder sbRequestBody = new Chilkat.StringBuilder();
json.EmitSb(sbRequestBody);
Chilkat.StringBuilder sbResponseBody = new Chilkat.StringBuilder();
success = rest.FullRequestSb("POST","/api/data/v9.0/phonecalls",sbRequestBody,sbResponseBody);
if (success != true) {
    Debug.WriteLine(rest.LastErrorText);
    return;
}

int respStatusCode = rest.ResponseStatusCode;
if (respStatusCode >= 400) {
    Debug.WriteLine("Response Status Code = " + Convert.ToString(respStatusCode));
    Debug.WriteLine("Response Header:");
    Debug.WriteLine(rest.ResponseHeader);
    Debug.WriteLine("Response Body:");
    Debug.WriteLine(sbResponseBody.GetAsString());
    return;
}