Classic ASP Dynamics CRM: Get All Information for a Specific Incident

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Returns the entire JSON record for a specific incident.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/incident?view=dynamics-ce-odata-9

CURL Command

curl -X GET https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents \
  -H "Accept: application/json" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -d "$expand=customerid_account($select=accountid,name)" \
  -d "$filter=incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN"
See: Online Tool to Generate Chilkat Code from a CURL Command

Classic ASP Example

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<%
set rest = Server.CreateObject("Chilkat_9_5_0.Rest")

'  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/incidents
bTls = 1
port = 443
bAutoReconnect = 1
success = rest.Connect("my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect)
If (success <> 1) Then
    Response.Write "<pre>" & Server.HTMLEncode( "ConnectFailReason: " & rest.ConnectFailReason) & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( rest.LastErrorText) & "</pre>"

End If

success = rest.AddQueryParam("$expand","customerid_account($select=accountid,name)")
success = rest.AddQueryParam("$filter","incidentid eq c49e62a8-90df-e311-9565-a45d36fc5fe8")

success = rest.AddHeader("OData-MaxVersion","4.0")
success = rest.AddHeader("Accept","application/json")
success = rest.AddHeader("OData-Version","4.0")
success = rest.AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN")

set sbResponseBody = Server.CreateObject("Chilkat_9_5_0.StringBuilder")
success = rest.FullRequestNoBodySb("GET","/api/data/v9.0/incidents",sbResponseBody)
If (success <> 1) Then
    Response.Write "<pre>" & Server.HTMLEncode( rest.LastErrorText) & "</pre>"

End If

respStatusCode = rest.ResponseStatusCode
If (respStatusCode >= 400) Then
    Response.Write "<pre>" & Server.HTMLEncode( "Response Status Code = " & respStatusCode) & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( "Response Header:") & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( rest.ResponseHeader) & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( "Response Body:") & "</pre>"
    Response.Write "<pre>" & Server.HTMLEncode( sbResponseBody.GetAsString()) & "</pre>"

End If

set jsonResponse = Server.CreateObject("Chilkat_9_5_0.JsonObject")
success = jsonResponse.LoadSb(sbResponseBody)

odataContext = jsonResponse.StringOf("""@odata.context""")
i = 0
count_i = jsonResponse.SizeOfArray("value")
Do While i < count_i
    jsonResponse.I = i
    odataEtag = jsonResponse.StringOf("value[i].""@odata.etag""")
    v_resolvebykpiid_value = jsonResponse.StringOf("value[i]._resolvebykpiid_value")
    customercontacted = jsonResponse.BoolOf("value[i].customercontacted")
    v_accountid_value = jsonResponse.StringOf("value[i]._accountid_value")
    prioritycode = jsonResponse.IntOf("value[i].prioritycode")
    v_msdyn_incidenttype_value = jsonResponse.StringOf("value[i]._msdyn_incidenttype_value")
    caseorigincode = jsonResponse.IntOf("value[i].caseorigincode")
    modifiedon = jsonResponse.StringOf("value[i].modifiedon")
    v_parentcaseid_value = jsonResponse.StringOf("value[i]._parentcaseid_value")
    v_slainvokedid_value = jsonResponse.StringOf("value[i]._slainvokedid_value")
    overriddencreatedon = jsonResponse.StringOf("value[i].overriddencreatedon")
    isescalated = jsonResponse.BoolOf("value[i].isescalated")
    int_paraturecasenumber = jsonResponse.StringOf("value[i].int_paraturecasenumber")
    checkemail = jsonResponse.BoolOf("value[i].checkemail")
    followupby = jsonResponse.StringOf("value[i].followupby")
    ticketnumber = jsonResponse.StringOf("value[i].ticketnumber")
    versionnumber = jsonResponse.IntOf("value[i].versionnumber")
    v_modifiedby_value = jsonResponse.StringOf("value[i]._modifiedby_value")
    billedserviceunits = jsonResponse.StringOf("value[i].billedserviceunits")
    decremententitlementterm = jsonResponse.BoolOf("value[i].decremententitlementterm")
    onholdtime = jsonResponse.StringOf("value[i].onholdtime")
    resolveby = jsonResponse.StringOf("value[i].resolveby")
    int_upsellreferral = jsonResponse.BoolOf("value[i].int_upsellreferral")
    messagetypecode = jsonResponse.StringOf("value[i].messagetypecode")
    emailaddress = jsonResponse.StringOf("value[i].emailaddress")
    merged = jsonResponse.BoolOf("value[i].merged")
    int_surveryparticipation = jsonResponse.StringOf("value[i].int_surveryparticipation")
    contractservicelevelcode = jsonResponse.StringOf("value[i].contractservicelevelcode")
    v_createdonbehalfby_value = jsonResponse.StringOf("value[i]._createdonbehalfby_value")
    v_contactid_value = jsonResponse.StringOf("value[i]._contactid_value")
    v_existingcase_value = jsonResponse.StringOf("value[i]._existingcase_value")
    productserialnumber = jsonResponse.StringOf("value[i].productserialnumber")
    v_owninguser_value = jsonResponse.StringOf("value[i]._owninguser_value")
    int_effortnum = jsonResponse.StringOf("value[i].int_effortnum")
    escalatedon = jsonResponse.StringOf("value[i].escalatedon")
    v_productid_value = jsonResponse.StringOf("value[i]._productid_value")
    followuptaskcreated = jsonResponse.BoolOf("value[i].followuptaskcreated")
    v_ownerid_value = jsonResponse.StringOf("value[i]._ownerid_value")
    new_actualsatisfaction = jsonResponse.StringOf("value[i].new_actualsatisfaction")
    v_socialprofileid_value = jsonResponse.StringOf("value[i]._socialprofileid_value")
    v_createdbyexternalparty_value = jsonResponse.StringOf("value[i]._createdbyexternalparty_value")
    v_contractid_value = jsonResponse.StringOf("value[i]._contractid_value")
    v_modifiedbyexternalparty_value = jsonResponse.StringOf("value[i]._modifiedbyexternalparty_value")
    v_masterid_value = jsonResponse.StringOf("value[i]._masterid_value")
    timezoneruleversionnumber = jsonResponse.IntOf("value[i].timezoneruleversionnumber")
    entityimageid = jsonResponse.StringOf("value[i].entityimageid")
    v_primarycontactid_value = jsonResponse.StringOf("value[i]._primarycontactid_value")
    importsequencenumber = jsonResponse.IntOf("value[i].importsequencenumber")
    v_owningteam_value = jsonResponse.StringOf("value[i]._owningteam_value")
    routecase = jsonResponse.BoolOf("value[i].routecase")
    blockedprofile = jsonResponse.BoolOf("value[i].blockedprofile")
    statecode = jsonResponse.IntOf("value[i].statecode")
    int_casecategory = jsonResponse.StringOf("value[i].int_casecategory")
    entityimage_timestamp = jsonResponse.StringOf("value[i].entityimage_timestamp")
    firstresponseslastatus = jsonResponse.IntOf("value[i].firstresponseslastatus")
    traversedpath = jsonResponse.StringOf("value[i].traversedpath")
    int_actualsatisfaction = jsonResponse.StringOf("value[i].int_actualsatisfaction")
    v_int_associatedproduct_value = jsonResponse.StringOf("value[i]._int_associatedproduct_value")
    v_customerid_value = jsonResponse.StringOf("value[i]._customerid_value")
    entityimage = jsonResponse.StringOf("value[i].entityimage")
    v_entitlementid_value = jsonResponse.StringOf("value[i]._entitlementid_value")
    activitiescomplete = jsonResponse.BoolOf("value[i].activitiescomplete")
    new_upsellreferral = jsonResponse.StringOf("value[i].new_upsellreferral")
    statuscode = jsonResponse.IntOf("value[i].statuscode")
    processid = jsonResponse.StringOf("value[i].processid")
    v_contractdetailid_value = jsonResponse.StringOf("value[i]._contractdetailid_value")
    int_customereffort = jsonResponse.IntOf("value[i].int_customereffort")
    responseby = jsonResponse.StringOf("value[i].responseby")
    v_transactioncurrencyid_value = jsonResponse.StringOf("value[i]._transactioncurrencyid_value")
    sentimentvalue = jsonResponse.StringOf("value[i].sentimentvalue")
    v_slaid_value = jsonResponse.StringOf("value[i]._slaid_value")
    influencescore = jsonResponse.StringOf("value[i].influencescore")
    v_firstresponsebykpiid_value = jsonResponse.StringOf("value[i]._firstresponsebykpiid_value")
    utcconversiontimezonecode = jsonResponse.StringOf("value[i].utcconversiontimezonecode")
    numberofchildincidents = jsonResponse.StringOf("value[i].numberofchildincidents")
    incidentid = jsonResponse.StringOf("value[i].incidentid")
    new_casecategory = jsonResponse.StringOf("value[i].new_casecategory")
    v_owningbusinessunit_value = jsonResponse.StringOf("value[i]._owningbusinessunit_value")
    casetypecode = jsonResponse.IntOf("value[i].casetypecode")
    resolvebyslastatus = jsonResponse.IntOf("value[i].resolvebyslastatus")
    createdon = jsonResponse.StringOf("value[i].createdon")
    severitycode = jsonResponse.IntOf("value[i].severitycode")
    exchangerate = jsonResponse.StringOf("value[i].exchangerate")
    v_subjectid_value = jsonResponse.StringOf("value[i]._subjectid_value")
    servicestage = jsonResponse.IntOf("value[i].servicestage")
    description = jsonResponse.StringOf("value[i].description")
    lastonholdtime = jsonResponse.StringOf("value[i].lastonholdtime")
    actualserviceunits = jsonResponse.StringOf("value[i].actualserviceunits")
    title = jsonResponse.StringOf("value[i].title")
    v_createdby_value = jsonResponse.StringOf("value[i]._createdby_value")
    isdecrementing = jsonResponse.BoolOf("value[i].isdecrementing")
    v_modifiedonbehalfby_value = jsonResponse.StringOf("value[i]._modifiedonbehalfby_value")
    customersatisfactioncode = jsonResponse.IntOf("value[i].customersatisfactioncode")
    stageid = jsonResponse.StringOf("value[i].stageid")
    v_kbarticleid_value = jsonResponse.StringOf("value[i]._kbarticleid_value")
    entityimage_url = jsonResponse.StringOf("value[i].entityimage_url")
    firstresponsesent = jsonResponse.BoolOf("value[i].firstresponsesent")
    incidentstagecode = jsonResponse.IntOf("value[i].incidentstagecode")
    customerid_accountAccountid = jsonResponse.StringOf("value[i].customerid_account.accountid")
    customerid_accountName = jsonResponse.StringOf("value[i].customerid_account.name")
    i = i + 1
Loop

%>
</body>
</html>

Sample JSON Response Body

{
  "@odata.context": "https://mydomain.api.crm.dynamics.com/api/data/v9.0/$metadata#incidents(customerid_account(accountid,name))",
  "value": [
    {
      "@odata.etag": "W/\"1161596\"",
      "_resolvebykpiid_value": null,
      "customercontacted": false,
      "_accountid_value": null,
      "prioritycode": 2,
      "_msdyn_incidenttype_value": null,
      "caseorigincode": 2,
      "modifiedon": "2018-03-03T12:34:48Z",
      "_parentcaseid_value": null,
      "_slainvokedid_value": null,
      "overriddencreatedon": "2018-03-03T12:34:48Z",
      "isescalated": false,
      "int_paraturecasenumber": null,
      "checkemail": false,
      "followupby": "2015-06-04T16:15:42Z",
      "ticketnumber": "CAS-01220-S1K8F4",
      "versionnumber": 1161596,
      "_modifiedby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
      "billedserviceunits": null,
      "decremententitlementterm": true,
      "onholdtime": null,
      "resolveby": "2015-06-05T16:15:42Z",
      "int_upsellreferral": false,
      "messagetypecode": null,
      "emailaddress": null,
      "merged": false,
      "int_surveryparticipation": null,
      "contractservicelevelcode": null,
      "_createdonbehalfby_value": null,
      "_contactid_value": null,
      "_existingcase_value": null,
      "productserialnumber": null,
      "_owninguser_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
      "int_effortnum": null,
      "escalatedon": null,
      "_productid_value": "3509d8af-7bc3-e411-80df-fc15b42886e8",
      "followuptaskcreated": false,
      "_ownerid_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
      "new_actualsatisfaction": null,
      "_socialprofileid_value": null,
      "_createdbyexternalparty_value": null,
      "_contractid_value": null,
      "_modifiedbyexternalparty_value": null,
      "_masterid_value": null,
      "timezoneruleversionnumber": 0,
      "entityimageid": null,
      "_primarycontactid_value": null,
      "importsequencenumber": 124,
      "_owningteam_value": null,
      "routecase": true,
      "blockedprofile": false,
      "statecode": 0,
      "int_casecategory": null,
      "entityimage_timestamp": null,
      "firstresponseslastatus": 1,
      "traversedpath": null,
      "int_actualsatisfaction": null,
      "_int_associatedproduct_value": null,
      "_customerid_value": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
      "entityimage": null,
      "_entitlementid_value": null,
      "activitiescomplete": false,
      "new_upsellreferral": null,
      "statuscode": 1,
      "processid": "0ffbcde4-61c1-4355-aa89-aa1d7b2b8792",
      "_contractdetailid_value": null,
      "int_customereffort": 121590000,
      "responseby": null,
      "_transactioncurrencyid_value": null,
      "sentimentvalue": null,
      "_slaid_value": null,
      "influencescore": null,
      "_firstresponsebykpiid_value": null,
      "utcconversiontimezonecode": null,
      "numberofchildincidents": null,
      "incidentid": "c49e62a8-90df-e311-9565-a45d36fc5fe8",
      "new_casecategory": null,
      "_owningbusinessunit_value": "c4106190-c81e-e811-a980-000d3a192e9a",
      "casetypecode": 2,
      "resolvebyslastatus": 1,
      "createdon": "2017-01-20T22:50:47Z",
      "severitycode": 1,
      "exchangerate": null,
      "_subjectid_value": "191de3d1-21d5-e411-80eb-c4346bad3638",
      "servicestage": 0,
      "description": null,
      "lastonholdtime": null,
      "actualserviceunits": null,
      "title": "Faulty product catalog",
      "_createdby_value": "32ff7175-0dbe-4acb-872e-22f86435bf98",
      "isdecrementing": false,
      "_modifiedonbehalfby_value": null,
      "customersatisfactioncode": 3,
      "stageid": "92a6721b-d465-4d36-aef7-e8822d7a5a6a",
      "_kbarticleid_value": null,
      "entityimage_url": null,
      "firstresponsesent": false,
      "incidentstagecode": 1,
      "customerid_account": {
        "accountid": "b6a19cdd-88df-e311-b8e5-6c3be5a8b200",
        "name": "Fourth Coffee"
      }
    }
  ]
}