Android™ Dynamics CRM: Create a Phone Call

Back to Index

Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

Android™ Example

// Important: Don't forget to include the call to System.loadLibrary
// as shown at the bottom of this code sample.
package com.test;

import android.app.Activity;
import com.chilkatsoft.*;

import android.widget.TextView;
import android.os.Bundle;

public class SimpleActivity extends Activity {

  private static final String TAG = "Chilkat";

  // Called when the activity is first created.
  @Override
  public void onCreate(Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);

    CkRest rest = new CkRest();
    boolean success;

    //  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
    boolean bTls = true;
    int port = 443;
    boolean bAutoReconnect = true;
    success = rest.Connect("my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect);
    if (success != true) {
        Log.i(TAG, "ConnectFailReason: " + String.valueOf(rest.get_ConnectFailReason()));
        Log.i(TAG, rest.lastErrorText());
        return;
        }

    CkJsonObject json = new CkJsonObject();
    json.UpdateString("subject","Sample Phone Call 123");
    json.UpdateString("phonenumber","3125551920");
    json.UpdateString("description","Sample phone call created using the Chilkat Rest API");
    json.UpdateString("scheduledend","2018-04-29T11:56:21Z");
    json.UpdateString("\"regardingobjectid_account@odata.bind\"","/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)");
    json.UpdateNumber("actualdurationminutes","25");
    json.UpdateBool("directioncode",true);
    json.UpdateString("phonecall_activity_parties[0].\"partyid_systemuser@odata.bind\"","/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)");
    json.UpdateNumber("phonecall_activity_parties[0].participationtypemask","1");
    json.UpdateString("phonecall_activity_parties[1].\"partyid_contact@odata.bind\"","/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)");
    json.UpdateNumber("phonecall_activity_parties[1].participationtypemask","2");
    json.UpdateString("phonecall_activity_parties[2].\"partyid_incident@odata.bind\"","/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)");
    json.UpdateNumber("phonecall_activity_parties[2].participationtypemask","8");

    rest.AddHeader("Content-Type","application/json; charset=utf-8");
    rest.AddHeader("OData-Version","4.0");
    rest.AddHeader("Accept","application/json");
    rest.AddHeader("OData-MaxVersion","4.0");
    rest.AddHeader("Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN");

    CkStringBuilder sbRequestBody = new CkStringBuilder();
    json.EmitSb(sbRequestBody);
    CkStringBuilder sbResponseBody = new CkStringBuilder();
    success = rest.FullRequestSb("POST","/api/data/v9.0/phonecalls",sbRequestBody,sbResponseBody);
    if (success != true) {
        Log.i(TAG, rest.lastErrorText());
        return;
        }

    int respStatusCode = rest.get_ResponseStatusCode();
    if (respStatusCode >= 400) {
        Log.i(TAG, "Response Status Code = " + String.valueOf(respStatusCode));
        Log.i(TAG, "Response Header:");
        Log.i(TAG, rest.responseHeader());
        Log.i(TAG, "Response Body:");
        Log.i(TAG, sbResponseBody.getAsString());
        return;
        }


  }

  static {
      System.loadLibrary("chilkat");

      // Note: If the incorrect library name is passed to System.loadLibrary,
      // then you will see the following error message at application startup:
      //"The application <your-application-name> has stopped unexpectedly. Please try again."
  }
}