C Dynamics CRM: Create a Phone Call

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Creates a phone call record regarding the Fourth Coffee account (b6a19cdd-88df-e311-b8e5-6c3be5a8b200), regarding the "Faulty product catalog" incident (c49e62a8-90df-e311-9565-a45d36fc5fe8), from the system user Allie Bellew (832698d1-b86a-47b5-a9a3-0cc710eb22e4), to the contact Gabriele Cannata (57a0e5b9-88df-e311-b8e5-6c3be5a8b200). A successful response is indicated by a 204 response status code with no response body.

Documentation: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/web-api/phonecall?view=dynamics-ce-odata-9

CURL Command

curl -X POST https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls \
  -H "Accept: application/json" \
  -H "Content-Type: application/json; charset=utf-8" \
  -H "OData-MaxVersion: 4.0"  \
  -H "OData-Version: 4.0" \
  -H "Authorization: Bearer DYNAMICS_CRM_ACCESS_TOKEN" \
  -d '{
    "subject": "Sample Phone Call 123",
    "phonenumber": "3125551920",
    "description": "Sample phone call created using the Chilkat Rest API",
    "scheduledend": "2018-04-29T11:56:21Z",
    "regardingobjectid_account@odata.bind": "/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)",
    "actualdurationminutes": 25,
    "directioncode": true,
    "phonecall_activity_parties": [
        {   "partyid_systemuser@odata.bind": "/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)",
            "participationtypemask": 1 },
        {   "partyid_contact@odata.bind": "/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)",
            "participationtypemask": 2 },
        {   "partyid_incident@odata.bind": "/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)",
            "participationtypemask": 8 }
    ]
}'

C Example

#include <C_CkRest.h>
#include <C_CkJsonObject.h>
#include <C_CkStringBuilder.h>

void ChilkatSample(void)
    {
    HCkRest rest;
    BOOL success;
    BOOL bTls;
    int port;
    BOOL bAutoReconnect;
    HCkJsonObject json;
    HCkStringBuilder sbRequestBody;
    HCkStringBuilder sbResponseBody;
    int respStatusCode;

    rest = CkRest_Create();

    //  URL: https://my-dynamics-domain.api.crm.dynamics.com/api/data/v9.0/phonecalls
    bTls = TRUE;
    port = 443;
    bAutoReconnect = TRUE;
    success = CkRest_Connect(rest,"my-dynamics-domain.api.crm.dynamics.com",port,bTls,bAutoReconnect);
    if (success != TRUE) {
        printf("ConnectFailReason: %d\n",CkRest_getConnectFailReason(rest));
        printf("%s\n",CkRest_lastErrorText(rest));
        CkRest_Dispose(rest);
        return;
    }

    json = CkJsonObject_Create();
    CkJsonObject_UpdateString(json,"subject","Sample Phone Call 123");
    CkJsonObject_UpdateString(json,"phonenumber","3125551920");
    CkJsonObject_UpdateString(json,"description","Sample phone call created using the Chilkat Rest API");
    CkJsonObject_UpdateString(json,"scheduledend","2018-04-29T11:56:21Z");
    CkJsonObject_UpdateString(json,"\"regardingobjectid_account@odata.bind\"","/accounts(b6a19cdd-88df-e311-b8e5-6c3be5a8b200)");
    CkJsonObject_UpdateNumber(json,"actualdurationminutes","25");
    CkJsonObject_UpdateBool(json,"directioncode",TRUE);
    CkJsonObject_UpdateString(json,"phonecall_activity_parties[0].\"partyid_systemuser@odata.bind\"","/systemusers(832698d1-b86a-47b5-a9a3-0cc710eb22e4)");
    CkJsonObject_UpdateNumber(json,"phonecall_activity_parties[0].participationtypemask","1");
    CkJsonObject_UpdateString(json,"phonecall_activity_parties[1].\"partyid_contact@odata.bind\"","/contacts(57a0e5b9-88df-e311-b8e5-6c3be5a8b200)");
    CkJsonObject_UpdateNumber(json,"phonecall_activity_parties[1].participationtypemask","2");
    CkJsonObject_UpdateString(json,"phonecall_activity_parties[2].\"partyid_incident@odata.bind\"","/incidents(c49e62a8-90df-e311-9565-a45d36fc5fe8)");
    CkJsonObject_UpdateNumber(json,"phonecall_activity_parties[2].participationtypemask","8");

    CkRest_AddHeader(rest,"Content-Type","application/json; charset=utf-8");
    CkRest_AddHeader(rest,"OData-Version","4.0");
    CkRest_AddHeader(rest,"Accept","application/json");
    CkRest_AddHeader(rest,"OData-MaxVersion","4.0");
    CkRest_AddHeader(rest,"Authorization","Bearer DYNAMICS_CRM_ACCESS_TOKEN");

    sbRequestBody = CkStringBuilder_Create();
    CkJsonObject_EmitSb(json,sbRequestBody);
    sbResponseBody = CkStringBuilder_Create();
    success = CkRest_FullRequestSb(rest,"POST","/api/data/v9.0/phonecalls",sbRequestBody,sbResponseBody);
    if (success != TRUE) {
        printf("%s\n",CkRest_lastErrorText(rest));
        CkRest_Dispose(rest);
        CkJsonObject_Dispose(json);
        CkStringBuilder_Dispose(sbRequestBody);
        CkStringBuilder_Dispose(sbResponseBody);
        return;
    }

    respStatusCode = CkRest_getResponseStatusCode(rest);
    if (respStatusCode >= 400) {
        printf("Response Status Code = %d\n",respStatusCode);
        printf("Response Header:\n");
        printf("%s\n",CkRest_responseHeader(rest));
        printf("Response Body:\n");
        printf("%s\n",CkStringBuilder_getAsString(sbResponseBody));
        CkRest_Dispose(rest);
        CkJsonObject_Dispose(json);
        CkStringBuilder_Dispose(sbRequestBody);
        CkStringBuilder_Dispose(sbResponseBody);
        return;
    }



    CkRest_Dispose(rest);
    CkJsonObject_Dispose(json);
    CkStringBuilder_Dispose(sbRequestBody);
    CkStringBuilder_Dispose(sbResponseBody);

    }